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SERVICE DELIVERY IN OPEN AND DISTANCE LEARNING (ODL): QUALITY OF SERVICE OFFERED TO STUDENTS IN ZIMBABWE OPEN UNIVERSITY REGIONAL CENTRES

This descriptive survey was conducted to establish the quality of service offered by the ZOU staff at the regional centres. A total of 325 respondents drawn from the ten regional centres of the Zimbabwe Open University (ZOU), responded to…

Tags: Open and Distance Learning, Quality of Service, Service Delivery

Position: 147 (136 views)

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