BOARD DIVERSITY AND PERFORMANCE OF STATE-OWNED ENTERPRISES IN TRANSPORT SERVICE SECTOR IN ZIMBABWE
Dublin Core
Title
BOARD DIVERSITY AND PERFORMANCE OF STATE-OWNED ENTERPRISES IN TRANSPORT SERVICE SECTOR IN ZIMBABWE
Creator
OSCAR IRIMAI TSVUURA
OBERT SIFILE
NIKISI
COLLEN KAJONGWE
Description
The main aim of the study was to assess the effect of board diversity and performance of state-
owned enterprises (SOEs) in transport service sector in Zimbabwe. The research adopted mixed
methods approach rooted in the pragmatism paradigm. Probability sampling (simple random)
was used to determine respondents for the quantitative data while non-probability sampling
(purposive) was used to determine the participants to provide the qualitative data. The
population of the study was 30 respondents focusing on board members, senior managers and
middle managers in 8 parastatals. However, the research sample size were 28 respondents as
justified by using Krejcie and Morgan (1970) Table of sample size calculation. Both structured
questionnaires and an interview guide were used to solicit data where descriptive statistics were
used to analyse quantitative data and thematic analysis for qualitative data. The study results
showed that SOEs boards with a blend of board members of different age groups, varied gender
and diverse professional qualifications and experience allow continuity and exchange of
diverse ideas which, in turn, could result in improved organisational efficiency, hence
improved firm performance. However, from the results of the study, there exists adequate
evidence that board diversity and experience are a critical determinant of performance of SOEs
in the transport sector in Zimbabwe. Premised on the findings of this scholarship, the following
recommendations were made. Relevant line ministries should come up with a policy
framework that enforces the appointment to the board of individuals with proven relevant and
diverse experience in leading organisations at the senior level. Therefore, a key potential future
area for further research would be a replication of the study in the same sector focusing on the
impact of board policy on service delivery. This would, in turn, enhance the generalisability of
the findings to SOEs in other emerging markets that are facing the same performance
challenges linked to board composition.
owned enterprises (SOEs) in transport service sector in Zimbabwe. The research adopted mixed
methods approach rooted in the pragmatism paradigm. Probability sampling (simple random)
was used to determine respondents for the quantitative data while non-probability sampling
(purposive) was used to determine the participants to provide the qualitative data. The
population of the study was 30 respondents focusing on board members, senior managers and
middle managers in 8 parastatals. However, the research sample size were 28 respondents as
justified by using Krejcie and Morgan (1970) Table of sample size calculation. Both structured
questionnaires and an interview guide were used to solicit data where descriptive statistics were
used to analyse quantitative data and thematic analysis for qualitative data. The study results
showed that SOEs boards with a blend of board members of different age groups, varied gender
and diverse professional qualifications and experience allow continuity and exchange of
diverse ideas which, in turn, could result in improved organisational efficiency, hence
improved firm performance. However, from the results of the study, there exists adequate
evidence that board diversity and experience are a critical determinant of performance of SOEs
in the transport sector in Zimbabwe. Premised on the findings of this scholarship, the following
recommendations were made. Relevant line ministries should come up with a policy
framework that enforces the appointment to the board of individuals with proven relevant and
diverse experience in leading organisations at the senior level. Therefore, a key potential future
area for further research would be a replication of the study in the same sector focusing on the
impact of board policy on service delivery. This would, in turn, enhance the generalisability of
the findings to SOEs in other emerging markets that are facing the same performance
challenges linked to board composition.
Publisher
ZJBEM
Date
2025
Files
![ZJBEM_Vol_4_Issue_1_(1)-3-1-9[1].pdf](/application/views/scripts/images/fallback-file.png "ZJBEM_Vol_4_Issue_1_(1)-3-1-9[1].pdf")
Collection
Citation
OSCAR IRIMAI TSVUURA
et al., “BOARD DIVERSITY AND PERFORMANCE OF STATE-OWNED ENTERPRISES IN TRANSPORT SERVICE SECTOR IN ZIMBABWE,” ZOU Institutional Repository, accessed August 21, 2025, https://ir.zou.ac.zw/items/show/437.
Position: 427 (9 views)