Dublin Core
Title
ATTAINING ORGANISATIONAL SUCCESS IN ZIMBABWE’S STATE UNIVERSITIES: PERCEPTIONS OF THE OPERATIONAL STAFF
Creator
CAXTON SHONHIWA
Description
The researcher sought to establish the perceptions of operational staff on their understanding
of organisational success. The perception of organisational success is usually a reflection of
where the owner of the perception stands in the organisation. A constructivist philosophy was
adopted to engage a group of purposefully selected operational staff members in in-depth
interviews through a face-to-face mode and then by WhatsApp. The purposefully selected
members of the operational staff were asked three questions, and they discussed these questions
over a period of two months. At the end of the period, transcripts of the discussions were given
to relevant members for their authenticity check and validation. Further to that process, the
responses were coded, and themes were formulated from which the perceptions of operational
staff were derived. The staff perceived that their hard work, the awards they received from the
organisation and the achievement of the assigned targets meant that the organisation was
succeeding. The recommendation was that operational staff members need to be involved in
strategic planning sessions where organisational goals are derived and cascaded from the
corporate level down to the operational level to make them understand the importance of hard
work at each level and by every worke
of organisational success. The perception of organisational success is usually a reflection of
where the owner of the perception stands in the organisation. A constructivist philosophy was
adopted to engage a group of purposefully selected operational staff members in in-depth
interviews through a face-to-face mode and then by WhatsApp. The purposefully selected
members of the operational staff were asked three questions, and they discussed these questions
over a period of two months. At the end of the period, transcripts of the discussions were given
to relevant members for their authenticity check and validation. Further to that process, the
responses were coded, and themes were formulated from which the perceptions of operational
staff were derived. The staff perceived that their hard work, the awards they received from the
organisation and the achievement of the assigned targets meant that the organisation was
succeeding. The recommendation was that operational staff members need to be involved in
strategic planning sessions where organisational goals are derived and cascaded from the
corporate level down to the operational level to make them understand the importance of hard
work at each level and by every worke
Publisher
Zimbabwe Journal of Business, Economics and Management
Date
2023
Position: 31 (53 views)