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                <text>Staff  Publications</text>
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          <name>Title</name>
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              <text>MOBILE MONEY IN ZIMBABWE: INTEGRATING MOBILE&#13;
INFRASTRUCTURE AND PROCESSES TO ORGANISATION&#13;
INFRASTRUCTURE AND PROCESSES&#13;
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          <name>Creator</name>
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            <elementText elementTextId="557">
              <text>OWEN KUFANDIRIMBWA &#13;
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              <text>NGONIDZASHE ZANAMWE</text>
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              <text>GILFORD HAPANYENGWI1</text>
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              <text>GABRIEL KABANDA&#13;
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              <text>mobile infrastructure, </text>
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              <text>operational integration&#13;
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              <text>The emergence of mobile money in Zimbabwe has proved very popular as organisations across sectors&#13;
try to develop and package the product. This research, carried out through case study and desk&#13;
research, seeks to establish whether and how the organisations involved meet the operational&#13;
integration component of the strategic alignment model. Specifically operational fit between&#13;
organisational and mobile infrastructure and processes through determining mobile money&#13;
infrastructure and processes and the associated organisational infrastructure and processes within a&#13;
mobile money ecosystem. The research established that a number of institutions have tried to redesign&#13;
and repackage the product, but not all were successful. The failure was attributed to improper alignment&#13;
between the available technologies and organisational processes and infrastructure. The research&#13;
further exposes that operationally integrated organisations ensures that alignment components&#13;
involved are adequate and well reinforced through adequate governance structures, however skills&#13;
does not necessarily have to be adequate but must be present.</text>
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              <text>Online Journal of Social Sciences Research</text>
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              <text>2013</text>
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    <tag tagId="249">
      <name>functional alignment</name>
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      <name>mobile infrastructure</name>
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    <tag tagId="246">
      <name>Mobile money</name>
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    <tag tagId="248">
      <name>mobile processes</name>
    </tag>
    <tag tagId="250">
      <name>operational integration</name>
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