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                <text>Staff  Publications</text>
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              <text>HARNESSING MACHINE LEARNING AND ARTIFICIAL INTELLIGENCE FOR EAR-&#13;
LY FRAUD DETECTION AMONG BANKS IN HARARE, ZIMBABWE: INTERNAL AUDITORS’ PERSPECTIVE&#13;
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              <text>CHINGWARO LLOYD&#13;
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              <text>MUCHOWE REGIS MISHEAL&#13;
&#13;
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              <text>NJAYA TAVONGA</text>
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              <text>The study explores the transformative power of utilizing machine learning and artificial intelligence&#13;
for early fraud detection among banks in Harare, Zimbabwe using qualitative research. Data&#13;
were collected through document reviews and in-depth interviews with bank internal auditors&#13;
and senior management. The study addressed three key research questions, namely, examining&#13;
internal auditors’ understanding of machine learning and artificial intelligence tools/systems for&#13;
fraud detection; understanding internal auditors’ perceptions on the effectiveness of machine&#13;
learning and artificial intelligence-based fraud detection systems; and identifying major challenges&#13;
faced by internal auditors during implementation of artificial intelligence fraud detection systems.&#13;
Internal auditors’ perceptions were gathered through in-depth interviews which were conducted&#13;
face to face and online. Findings from the study demonstrated strong consensus among internal&#13;
auditors on the potential power of machine learning and artificial intelligence in detecting fraud at&#13;
an early stage. In addition, the study revealed the potential benefits of utilizing machine learning&#13;
algorithms and artificial intelligence which includes enhanced speed in identifying anomalies,&#13;
improved accuracy, and the ability to detect fraud early, thereby enabling management to come&#13;
up with internal control mechanisms which can prevent fraud. Successful implementation of&#13;
machine learning and artificial intelligence-powered fraud detection systems require adequate&#13;
training and support from the organization’s leadership, and ethical considerations.</text>
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              <text>MET Mangement Review - MMR</text>
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              <text>2024</text>
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