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            <name>Title</name>
            <description>A name given to the resource</description>
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                <text>Staff  Publications</text>
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          <name>Title</name>
          <description>A name given to the resource</description>
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            <elementText elementTextId="1994">
              <text>WORKPLACE COUNSELLING AS A REMEDY FOR BURNOUT:&#13;
A CASE STUDY OF OPERATIONAL NON-GOVERNMENTAL ORGANISATION SECTOR&#13;
RESPONDING TO EMERGENCIES IN MIDLANDS REGION OF ZIMBABWE&#13;
&#13;
&#13;
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          <name>Creator</name>
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              <text>SHEPHERD SHUMBA</text>
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          <name>Description</name>
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            <elementText elementTextId="1996">
              <text>The study investigated whether workplace counselling was a remedy for burnout&#13;
which operational nongovernmental organisation (NGO) employees experience. The&#13;
study was prompted by the fact that in Zimbabwe there is no recommended solution&#13;
to the problem of burnout. This study was premised on the qualitative research design&#13;
rooted in the interpretivist paradigm and was conducted in four operational NGOs&#13;
responding to humanitarian emergencies in Midlands Region of Zimbabwe. The&#13;
sample was made up of 8 participants from management, 22 employees from field&#13;
staff to get a total of 30 participants purposively sampled. Data were generated&#13;
through open ended questionnaires, interviews, observation and document analysis.&#13;
Ethical considerations were met through seeking permission and informed consent&#13;
from the selected NGOs and participants. Grounded theory was used as the basis for&#13;
the analysis. The results were centred on four themes which were causes of burnout,&#13;
current methods being used to prevent and treat burnout and their shortfalls and&#13;
counselling as a means to deal with burnout. The findings showed that participants&#13;
knew what burnout is and indicated that it is characterised by exhaustion, lack of&#13;
enthusiasm and motivation and feeling 'drained. Findings on causes of burnout&#13;
indicated that overworking and irrational thinking were some of the major causes of&#13;
burnout. The research results also indicated that burnout negatively affects&#13;
employees, resulting in diminished accomplishments, reduced efficacy, absenteeism,&#13;
physical illness, reduced commitment and professionalism. On current methods of&#13;
treatment of burnout, results indicate that employees largely rely on generic&#13;
counselling, natural approach and medication. However, participants pointed out that&#13;
burnout cannot be treated by medicine since it is not an infectious illness. Moreso,&#13;
drugs cannot change irrational thinking that promotes burnout and drugs whip the&#13;
adrenals. Findings showed that counselling can treat burnout through behaviour&#13;
modification and change in lifestyle. Hence, it can be concluded that counseling is a&#13;
remedy for burnout. The first key recommendation is that workplace counselling&#13;
should be provided by NGOs to employees as a remedy to burnout that employees&#13;
experience and counselling should be theory driven for it to be effective and&#13;
professional. I further recommend that medical treatment be used to treat symptoms&#13;
of burnout.</text>
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          <name>Publisher</name>
          <description>An entity responsible for making the resource available</description>
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            <elementText elementTextId="1997">
              <text>ZOU</text>
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          <name>Date</name>
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            <elementText elementTextId="1998">
              <text>2017</text>
            </elementText>
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    <tag tagId="897">
      <name>non-governmental organisations</name>
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      <name>workplace counselling</name>
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