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                <text>Staff  Publications</text>
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          <name>Title</name>
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              <text>ROLE OF THE PSYCHOLOGICAL CONTRACT IN EMPLOYEE RETENTION FOR LOCAL AUTHORITIES IN ZIMBABWE.&#13;
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          <name>Creator</name>
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              <text>GONDO KUDZANAYI&#13;
&#13;
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              <text>GORE SEKAI NOREEN&#13;
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              <text>SITHOLE KUDAKWASHE</text>
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              <text>The study sought to analyse the role of the psychological contract in employee retention for&#13;
local authorities in Zimbabwe with specific reference to the Municipality of Chinhoyi. The study was&#13;
necessitated by a high exodus of skilled personnel. An exploratory survey design was adopted for the study. A&#13;
sample size of 114 respondents was drawn from a target population of 400 comprising 382 current employees,&#13;
18 former employees and 6 management representatives using the simple random, convenience and purposive&#13;
sampling techniques respectively. Questionnaires were used to collect data from both current and former&#13;
employee respondents whilst face to face interviews were used to gain management opinion. The study&#13;
concluded that there was a feeling of psychological contract breach amongst employees. Research findings&#13;
revealed that unfulfilled promises and unfair labour practices by the employer were the major causes for breach&#13;
of the psychological contract and subsequently leading to employee turnover. The study recommends that local&#13;
authorities in Zimbabwe should accord significant importance to the informal contract of employment to foster&#13;
a positive psychological contract through fulfillment of promises made and enhance retention of skilled&#13;
personnel. The study also recommends that further research be undertaken to assess the impact of the&#13;
psychological contract on service delivery for local authorities in Zimbabwe given the persistent deplorable&#13;
service delivery since dollarisation of the economy.</text>
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          <name>Publisher</name>
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              <text>Journal of Research in Business and Management</text>
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          <name>Date</name>
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              <text>2016</text>
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      <name>Employee retention</name>
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      <name>Local authorities</name>
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      <name>Psychological contract</name>
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