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                  <text>Staff  Publications</text>
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                <text>ATTAINING ORGANISATIONAL SUCCESS IN ZIMBABWE’S STATE UNIVERSITIES: PERCEPTIONS OF THE OPERATIONAL STAFF&#13;
&#13;
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                <text>CAXTON SHONHIWA</text>
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                <text>The researcher sought to establish the perceptions of operational staff on their understanding&#13;
of organisational success. The perception of organisational success is usually a reflection of&#13;
where the owner of the perception stands in the organisation. A constructivist philosophy was&#13;
adopted to engage a group of purposefully selected operational staff members in in-depth&#13;
interviews through a face-to-face mode and then by WhatsApp. The purposefully selected&#13;
members of the operational staff were asked three questions, and they discussed these questions&#13;
over a period of two months. At the end of the period, transcripts of the discussions were given&#13;
to relevant members for their authenticity check and validation. Further to that process, the&#13;
responses were coded, and themes were formulated from which the perceptions of operational&#13;
staff were derived. The staff perceived that their hard work, the awards they received from the&#13;
organisation and the achievement of the assigned targets meant that the organisation was&#13;
succeeding. The recommendation was that operational staff members need to be involved in&#13;
strategic planning sessions where organisational goals are derived and cascaded from the&#13;
corporate level down to the operational level to make them understand the importance of hard&#13;
work at each level and by every worke</text>
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                <text>Zimbabwe Journal of Business, Economics and Management</text>
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                <text>2023</text>
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        <name>and organisational performance</name>
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        <name>Organisational success</name>
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        <name>strategic planning</name>
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