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                <text>ARTIFICIAL INTELLIGENCE IN ACADEMIC DECISION-MAKING AND STUDENTS’ RECORDKEEPING: A CASE OF AN ODEL UNIVERSITY&#13;
&#13;
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                <text>GODFREY TSVUURA</text>
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                <text>The integration of artificial intelligence (AI) into higher education is reshaping traditional processes of academic decision-making and students’ recordkeeping. This study explores the use of AI in academic decision–making and students’ recordkeeping at Zimbabwe Open University (ZOU). A qualitative research methodology was adopted along with purposive sampling technique in which a sample of 5 heads of sections who deal with students’ recordkeeping were chosen as they have knowledge about the problem at hand. Data collected were analysed in thematic strands. Findings underscore that at ZOU, AI is being used to generate educational materials such as study guides, quizzes, automate administrative tasks like students grading as well as in other e-learning platforms such as My Vista, students support services, coursework material preparation and writing by students, data analytics and in widespread research. The study concludes that while AI offers significant opportunities to improve the management of students’ recordkeeping and academic decisions, its deployment must be guided by ethical principles, legal compliance, and capacity-building initiatives tomaximise benefits and mitigate risks. The study recommends the need for human oversight, inclusive data practices and robust governance frameworks to ensure fairness and accountability in AI-enabled academic decision-making and students’ recordkeeping.</text>
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                <text>2026</text>
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                <text>Zimbabwe Open University Journal of Applied Social Sciences</text>
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        <name>Artificial Intelligence</name>
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        <name>records</name>
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        <name>Records Management</name>
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                <text>RELEVANCE OF MIXED METHODS&#13;
RESEARCH IN DEVELOPING A&#13;
FRAMEWORK FOR DIGITISING&#13;
RECORDS AND ARCHIVES&#13;
GODFREY TSVUURA&#13;
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                <text>GODFREY TSVUURA&#13;
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                <text>This chapter discusses the relevance of mixed methods research in developing a framework for digitising&#13;
records and archives. Mixed methods research has never been extensively used to find solution to the&#13;
problems experienced in digitising records and archives. Digitisation, in general, has become a diverse&#13;
area whose problems cannot be solved with a mono research methodology. The application of both quan-&#13;
titative and qualitative techniques in finding solutions in the digitisation of records and archives would&#13;
help records and archives professionals to have a deeper understanding of the difficulties associated&#13;
with digitising records and archives, especially as the field is facing some rebirth due to advancement&#13;
in technology. Digitisation of records and archives is revolving and gaining momentum due to the shifts&#13;
of paradigms in techniques of record-keeping.</text>
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                <text>IGI Global</text>
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                <text>2022</text>
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                <text>© ESARBICA ISSN 2220-6442 | ESARBICA JOURNAL, VOL. 40, 2021&#13;
CREATION AND STORAGE OF RECORDS IN THE CLOUD BY ZIMBABWE&#13;
OPEN UNIVERSITY&#13;
&#13;
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                <text> GODFREY TSVUURA</text>
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                <text>KUDZAI D MBAWUYA&#13;
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                <text>PATRICK NGULUBE</text>
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                <text>This study investigated the challenges and prospects of creating and storing records in&#13;
the cloud by Zimbabwe Open University in Zimbabwe. Like other universities in&#13;
Zimbabwe, the university adopted Education 5.0 advocated by the government in&#13;
2019. Consequently, the university came up with innovation hubs and industrial parks&#13;
that became centres for records creation. Keeping all records in the computer without&#13;
appropriate backups and servers has consequences such as losing vital records.&#13;
Organisations around the world use cloud computing increasingly to address records&#13;
storage and disposal. Adoption of cloud computing services carries with it cost&#13;
implications, and legal and ownership challenges as the virtualised environments are&#13;
hosted and managed by third parties. The objective of this study was to examine the&#13;
management, operational, legal and technical issues surrounding the storage of&#13;
records in the cloud, and the implications for their trustworthiness and authenticity.&#13;
The study adopted a qualitative research design and drew data from interviews with&#13;
key participants. Qualitative data were organised into broad themes and the content&#13;
reported in narrative form. The study found that Zimbabwe Open University is not&#13;
using cloud computing services effectively and is in the trial phase of cloud&#13;
computing. It further found that there was a lack of collaboration between the&#13;
information and communication technology and the records management units as the&#13;
university decided to move to the cloud on a full-scale basis. The study recommends&#13;
that the university should first address the management, operational, legal and&#13;
technical issues surrounding the storage of records in the cloud before implementing&#13;
the complete use of the cloud. The study deepens the understanding of cloud&#13;
computing in the management of records at the university, and other state universities&#13;
in Zimbabwe can use this study to deal with the management of records in the cloud.</text>
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                <text>ESARBICA </text>
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                <text>2021</text>
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        <name>Cloud computing</name>
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                <text>ZIMBABWE’S E-GOVERNMENT READINESS AND ADOPTION OF CLOUD-BASED RECORDS MANAGEMENT IN THE FOURTH INDUSTRIAL REVOLUTION</text>
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                <text>GODFREY TSVUURA</text>
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                <text>SHEPARD MUTSAU </text>
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                <text>KUDZAI DORCAS MBAWUYA</text>
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                <text>Zimbabwe is one of the developing countries striving to reach a middle economy status by year 2030. In its bid to achieve this vision, it has adopted an electronic government strategy (e-government strategy) &#13;
where government business is done electronically. An e-government strategy is a plan for e-government systems and their supporting infrastructure, which maximises the ability of government to achieve its &#13;
objective of Vision 2030. An e-government strategy must give direction where the government is going, its goals, vision, mission, and some implementation guidelines. In order to reach this objective, the &#13;
government has to become more accountable and transparent on its journey to Vision 2030, and one of its key drivers is proper records and archives management. Properly managed electronic government &#13;
records bring about accountability, transparency, and good governance.</text>
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        <name>Cloud Based Records</name>
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