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                <text>A QUALITATIVE STUDY ON BEST PRACTICES IN TECHNOLOGY AFFORDANCES, ICT AND GOOD GOVERNANCE IN MANAGING HIGHER EDUCATION INSTITUTIONS IN ZIMBABWE </text>
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                <text>PROFESSOR GABRIEL KABANDA</text>
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                <text>The emergence and growth of unethical leadership in the corporate world in Zimbabwe militate against competitiveness of the nation. Governance issues of higher education institutions in Zimbabwe have affected their strategic response to new technological innovations and programmes associated with open educational resources (OERs), massive open online courses (MOOCS), e-learning and mobile learning in an increasingly networked environment. The purpose of the research was to evaluate the corporate governance issues that affect technology affordances and IT governance in an increasingly networked environment and the impact on strategic response to the new technologies in teaching and learning. The research methodology used was qualitative where focus group discussions were held with various groups involved in the management of higher education institutions. Semi-structured interviews were conducted on selected levels of university management on technology affordances, IT governance and business-IT alignment. Stratified sampling technique was used as the target population was stratified according to levels of management in higher education institutions, starting from the level of University Council going down to IT Managers and key users. The results show that there are corporate governance problems between the Vice Chancellor and Chairperson of the University Council, and the critical success factors were determined. However, all the higher education institutions involved in the study indicated the common problem of poor alignment between the business strategy and IT. Corporate governance and IT governance facilitate a conductive environment for technological progress and responsiveness to technological innovations such as e-learning.</text>
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                <text>GLOBAL JOURNAL OF EDUCATIONAL STUDIES</text>
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                <text>PEOPLE’S PARTICIPATION IN THE ADMINISTRATIVE PROCESS</text>
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                <text> DR. S. B. M. MARUME</text>
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                <text> PROF.D. NDUDZO</text>
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                <text> DR. A. S. CHIKASHA</text>
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                <text>In the broader field of Public administration, one of the integral elements of public accountability&#13;
and control is the concept of people`s participation. According to available literature, the concept of people`s&#13;
participation means participation of people in the process government and administration. It implies citizens’&#13;
control over administration or public influence on public administration. It is essential for the smooth and&#13;
effective performance of the administrative machinery of the country. What this means is that people`s&#13;
participation makes the public administration responsive to the needs and wants of the people. It secures&#13;
public support to the government policies and programmes and makes them a success. The concept of people`s&#13;
participation which constitutes an important means of enforcing administrative accountability is the subject of&#13;
this article</text>
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                <text>GENERIC VIEW OF PUBLIC ADMINISTRATION</text>
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                <text> S.B.M. MARUME</text>
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                <text>Most social scientists now publicly consider the scholarly work of Professor J.J.N Cloete&#13;
extremely rational and practical, and believe that it can be made operational in any institutionalized frame of&#13;
reference. He outlines the six main administrative categories listed by him, namely, policy, organization,&#13;
finance, personnel, procedures and control, which make up the subject of this article.</text>
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                <text>GOVERNMENTAL PLANNING</text>
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                <text>According to social scientists, namely; public administration scientists, political scientists,&#13;
economists, sociologists, students and readers, planning is now viewed and accepted as an indispensible activity&#13;
in the public sector, as opposed to the ancient point of view that to foretell the future did not reside within the&#13;
province of humankind’s capabilities. As a matter of fact, planning with reference to contemporary thinking is&#13;
accorded a necessary element in governmental activities, as is evident from the uses of various terms and&#13;
concepts such as policy planning, development planning, economic planning, social planning, rural planning,&#13;
urban planning, and governmental planning to mention but a few; and the latter concept, that is, governmental&#13;
planning, is the subject this article</text>
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                <text>IOSR Journal of Business and Management (IOSR-JBM)</text>
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        <name>and governmental planning</name>
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                <text>IMPACT OF ACADEMIC REGISTRY INFORMATION SYSTEMS ON OPEN&#13;
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UNIVERSITY (2011-2017)&#13;
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                <text> TAFADZWA ARTHUR MANGWERE&#13;
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                <text>DR FARAI CHOGA</text>
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                <text>This study is to evaluate the impact of academic registry information&#13;
system on open distance learning with the Zimbabwe Open University as the case&#13;
study. The research assessed the service, information and system qualities as well as&#13;
the benefits and challenges faced by the system users in executing their duties using&#13;
the system. The system users include lecturers, administrative staff and information&#13;
records clerks in various departments of the university. The researchers used the&#13;
mixed methodology where the quantitative approach was the primary method while&#13;
the qualitative, through the interview guide complemented as a secondary method.&#13;
Closed-ended questionnaires and interview guides were used as research instruments.&#13;
A population sample of 54 participants was used. A total of 35 out of 54 managed to&#13;
respond to the questionnaire. It was concluded that the system brought effectiveness&#13;
and individual satisfaction as benefits although it was found to have some errors as&#13;
well as providing inconclusive reports. The study found that the registry system&#13;
brought high levels of satisfaction. However there was need for more training and&#13;
support from the system to overcome challenges. It was also recommended that the&#13;
system should be user friendly and exhibit ease of use functions.</text>
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                <text>Journal of Environmental Science, Computer Science and&#13;
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                <text>AN EXPOSITION OF PUBLIC ACCOUNTABILITY AND PUBLIC RESPONSIBILITY WITH REFERENCE TO AFRICAN COUNTRIES&#13;
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                <text>Research indicates that a reasonable number of scientists, scholars and practitioners argue that a&#13;
few terms and concepts political science, public administration and administrative law are used so freely, and&#13;
confusingly as public responsibility and public accountability. Furthermore, in many textbooks available the&#13;
impression is created that the two concepts are synonymous if not equitable. As shown in this article, this is, however, not quite true. What follows is a reasoned exposition of terminological and semasiological distinctions between public accountability and public responsibility.</text>
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                <text>Man, the different situations in which he finds himself, the diversity of aims, objectives and functions&#13;
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                <text>Due to the amount of uncertainty in public policy – making, the idea has taken shape that public policy should be studied to&#13;
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                <text>Leadership, an important universal polymorphic phenomenon found in all cultures of all ages, in all&#13;
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                <text>S. B. M. Marume [1988 and 2015] argues that from the practical working of any government,&#13;
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making takes place at different levels, and at each particular level a somewhat different type of policy is laid&#13;
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                <text>ublic administration, which is an aspect of a more generic concept of administration, and that&#13;
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                <text>he argument is advanced that sound logical reasoning is essential in understanding the complex&#13;
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                <text>Public administration scientists and scholars who are advocates of the generic view are agreed&#13;
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focus of attention in this article. What it means is that the problems of primary elements of public administration&#13;
will be examined. Organisation is primary because in public administration the integrative, directing activity&#13;
cannot take place until personnel are grouped or organized for action. In other words, we should look at the&#13;
problems relating to the establishment, cooperation and coordination of government institutions as the executive&#13;
institutions, of the institutional framework of public administration</text>
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                <text>According to one of the leading American public administration scientists, Felix A. Nigro&#13;
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                <text>Public personnel administration, which is a significant aspect of public administration in the&#13;
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in public administration. It is also called by such names as manpower management, personnel management,&#13;
labour welfare management, and so on. The term personnel administration is known to have a wider connotation&#13;
as it deals with numerous elements as classification is civil servants, recruitment, training, promotion,&#13;
compensation, discipline and retirement benefits of the personnel in the government. All these aspects constitute&#13;
the subject – subject of the article</text>
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                <text>Public personnel administration which is that specialized sub field of public administration,&#13;
concerns itself with the role of civil service in developing societies; classification of positions and ranks;&#13;
recruitment, selection, placement and retention; training; promotions; and utilization of human resources, pay&#13;
and service conditions (S.B. M. Marume; 1983 and 1988), for the purposes of meeting the needs of institutions,&#13;
employees and outside groups(W. Fox and Ivan H. Meyer. 1995:95 and S. B. M. Marume 2016). And public&#13;
personnel administration scientists, practitioners and researchers who are charged with the human resources&#13;
responsibilities must have a clear and sound understanding, amongst other things, of the personnel&#13;
performance appraisal system (PPPAS). They should also know the full implications of the following&#13;
fundamental public personnel performance appraisal question:&#13;
It is a traditional approach that is characterized by:&#13;
(a) mere evaluation, excluding the planning and development function;&#13;
(b) being linked with the financial rewards and sanctions; and&#13;
(c) being impersonal, bureaucratic, top down, secretive and centralized excluding participation of the&#13;
employee being assessed?&#13;
From the close analysis of the literature available, personnel psychologists industrial, scientists and researchers&#13;
strongly contend that:&#13;
(a) if the personnel appraisal approach is traditional evaluation, then it can hardly be humanistic and&#13;
motivating to an employee.&#13;
(b) instead such a personnel appraisal approach must be focusing more on filling forms giving quantitative&#13;
rather qualitative information and data.&#13;
(c) the obvious question arising from this is: what influence would such a public personnel performance&#13;
appraisal system (PPPAS) have on an employee’s future performance?&#13;
(d) it must be understood that a performance appraisal system is a management tool which can help motivate&#13;
and effectively utilize human resources and it includes public personnel performance planning (PPPP),&#13;
appraisal and counselling as essential elements</text>
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                <text> According to available literature on administrative behaviour in public administration, one of the&#13;
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information. The concept of right to information is used to refer to the freedom of people to have access to&#13;
government information which means that the citizens and non-governmental organizations should enjoy a&#13;
reasonably free access to all files and documents pertaining to the governmental decisions, operations, and&#13;
performance. In other words, it means openness and transparency in the functioning of government. Thus, the&#13;
principle of openness and transparency looks antithetical to the factor of secrecy in public administration. As&#13;
rightly observed by Paras Kuhad, the factor of secrecy as a componental part of executive privilege or&#13;
transparency through right to information which of the two be adopted as a paradigm for governance. Both&#13;
factors offer public interest as their rationale but for entirely different explanations. The reasonable question&#13;
that arises is:&#13;
Can the two factors be harmonized to avoid apparent contradictory explanations and interpretations?&#13;
It is significant to note that in 1992, the World Bank released a document entitled” Governance and&#13;
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right to information and transparency. Therefore, the topical issue of right to information forms the subject of&#13;
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ZIMBABWE&#13;
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&#13;
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                <text>The so-called ‘third wave’ of democratisation in Africa has witnessed a&#13;
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emphasis on a culture based on legality and the protection of fundamental rights&#13;
of citizens. Important strides have been made in enhancing accountability by&#13;
those who wield public power through judicial review mechanisms. The right&#13;
to reasons for any administrative action that has an impact on citizens becomes&#13;
even more paramount in light of these shifts in democratic ethos. This article&#13;
focuses on the right to reasons for adverse administrative action in Zimbabwe&#13;
against the backdrop of the 2013 Constitution, which ushered in the dawn of a&#13;
new era in so far as the scope of the right to just administrative action is&#13;
concerned. A critical examination of the nature and scope of the right to reasons&#13;
is undertaken. Insightful recommendations are then proffered to further enhance&#13;
the practical meaning of the right in the context of the constitutionally&#13;
entrenched right to just administrative action in Zimbabwe</text>
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                <text>In the broader field of public administration, the concepts of public accountability and control&#13;
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social, political, administrative, and intellectual prominence and currency in recent years. Civic society,&#13;
however, has a fairly long history. In a traditional sense, the terms state and civic society were used inter-&#13;
changeably and much treated synonymously. This trend continued till the eighteenth century. George W. F.&#13;
Hegel was the first political philosopher who separated and differentiated civic society from State. He was&#13;
followed by Karl Marx and Fredrick Engels in the nineteenth century. In the twentieth century, Antonio&#13;
Gramsei critically analyzed the concept of civic society which is the topic of this article.</text>
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                <text>ROLE OF THE PSYCHOLOGICAL CONTRACT IN EMPLOYEE RETENTION FOR LOCAL AUTHORITIES IN ZIMBABWE.&#13;
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                <text>The study sought to analyse the role of the psychological contract in employee retention for&#13;
local authorities in Zimbabwe with specific reference to the Municipality of Chinhoyi. The study was&#13;
necessitated by a high exodus of skilled personnel. An exploratory survey design was adopted for the study. A&#13;
sample size of 114 respondents was drawn from a target population of 400 comprising 382 current employees,&#13;
18 former employees and 6 management representatives using the simple random, convenience and purposive&#13;
sampling techniques respectively. Questionnaires were used to collect data from both current and former&#13;
employee respondents whilst face to face interviews were used to gain management opinion. The study&#13;
concluded that there was a feeling of psychological contract breach amongst employees. Research findings&#13;
revealed that unfulfilled promises and unfair labour practices by the employer were the major causes for breach&#13;
of the psychological contract and subsequently leading to employee turnover. The study recommends that local&#13;
authorities in Zimbabwe should accord significant importance to the informal contract of employment to foster&#13;
a positive psychological contract through fulfillment of promises made and enhance retention of skilled&#13;
personnel. The study also recommends that further research be undertaken to assess the impact of the&#13;
psychological contract on service delivery for local authorities in Zimbabwe given the persistent deplorable&#13;
service delivery since dollarisation of the economy.</text>
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                <text>DR. S. B. M. MARUME&#13;
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                <text>It is recognized that Public Administration and Business Administration are both academic subjects and both deal with&#13;
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other hand and differences between them. Amongst the most significant difference between them is the milieu</text>
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                <text>SUBSIDIARY LEGISLATION AS A VITAL COMPONENT OF&#13;
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                <text>Administrative law is the law relating to the administration of the State. Administration is the systematically detailed and&#13;
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&#13;
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various activities, namely, superintendence, direction, guidance, control, inspection, and coordination. All these&#13;
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