1 25 141 https://ir.zou.ac.zw/files/original/79023f36bc8ee9f24ca6047b1945e958.pdf c28708bf1a9fcb4e943034d94d83ccac Dublin Core The Dublin Core metadata element set is common to all Omeka records, including items, files, and collections. For more information see, http://dublincore.org/documents/dces/. Title A name given to the resource Staff Publications Text A resource consisting primarily of words for reading. Examples include books, letters, dissertations, poems, newspapers, articles, archives of mailing lists. Note that facsimiles or images of texts are still of the genre Text. Dublin Core The Dublin Core metadata element set is common to all Omeka records, including items, files, and collections. For more information see, http://dublincore.org/documents/dces/. Title A name given to the resource ZIMBABWE OPEN UNIVERSITY FACULTY OF COMMERCE GRADUATES 2000 – 2015 TRACER STUDY Creator An entity primarily responsible for making the resource LIGHTON DUBE AMOS MUNZARA ZVINAIYE CHIMBADZWA Description An account of the resource This study traced graduates of the Zimbabwe Open University (ZOU) Faculty of Commerce (FACOM) from year 2000 to year 2015 to assess curriculum relevance, graduate outcomes, and labour market alignment. A total of 150 self-administered questionnaires were distributed through Regional Centres to collect data on employment status, further study intentions, programme perceptions, and skill acquisition. Findings showed that most respondents were adult learners, with a mean age of 40.2 years, and that 91.7% expressed the intention to pursue further studies, most preferring ZOU. Employment outcomes were diverse, with graduates largely absorbed in tertiary education, government and banking sectors. Respondents rated the FCL programmes as highly contributory to organisational, leadership, problem-solving and teamwork skills, but less effective in enhancing computer literacy and technical knowledge. Overall, the programmes were perceived as relevant to current jobs and the labour market, though areas such as ICT integration and industry linkages require strengthening. The study concluded that while ZOU FACOM effectively supported human capital development, curriculum adjustments and enhanced delivery mechanisms were essential to sustain competitiveness and graduate employability Publisher An entity responsible for making the resource available Zimbabwe Journal of Business, Economics and Management Date A point or period of time associated with an event in the lifecycle of the resource 2025 Curriculum Relevance Graduate Employability Open and Distance Learning Tracer Study https://ir.zou.ac.zw/files/original/fc42e6ef8d8980da667bf0f53e5fc2e7.pdf 4fcd8a417cbdb47d6162a3be6c07026f Dublin Core The Dublin Core metadata element set is common to all Omeka records, including items, files, and collections. For more information see, http://dublincore.org/documents/dces/. Title A name given to the resource Staff Publications Text A resource consisting primarily of words for reading. Examples include books, letters, dissertations, poems, newspapers, articles, archives of mailing lists. Note that facsimiles or images of texts are still of the genre Text. Dublin Core The Dublin Core metadata element set is common to all Omeka records, including items, files, and collections. For more information see, http://dublincore.org/documents/dces/. Title A name given to the resource THE ZIMBABWEAN BANKING SECTOR IN THE 21ST CENTURY: A JOURNEY TOWARDS ORGANISATIONAL LEARNING Creator An entity primarily responsible for making the resource WILBERT FUNGURA Description An account of the resource Organisational Learning (OL) has become a crucial strategic and dynamic capability, enabling firms to adapt their business models for sustained relevance and competitiveness in today's dynamic business environment. However, its adoption in the developing world has been slow. The collapse of nearly half (48.6%) of Zimbabwean banks, primarily indigenous institutions, within two decades starkly illustrates this challenge, especially considering the banking sector's critical role in any economy. This study examines the extent to which organisational learning has been adopted within the Zimbabwean banking sector and its impact on bank performance. A mixed methods approach was used, employing a self-administered questionnaire with open- ended questions distributed to 211 executives and senior managers at nineteen Zimbabwean banks, yielding a 79.6% response rate. Data were analysed using the Framework Analysis method. The findings suggest a positive trend in organisational learning levels, with most banks progressing from single loop to adaptive or generative learning. Significantly, foreign and dually owned banks were more likely to demonstrate generative learning, a level associated with greater effectiveness in turbulent environments, potentially explaining the disproportionate failure of indigenous banks between 1998 and 2018. This study contributed to the academic understanding of organisational learning, a concept that remained under- explored and under-appreciated in developing economies. Moreover, it emphasised the importance of continuously challenging existing business models to navigate dynamic market conditions like those in Zimbabwe. It is essential for organisational survival and success to continue to develop and actively promote higher levels of organisational learning. Publisher An entity responsible for making the resource available Zimbabwe Journal of Business, Economics and Management Competitiveness Dynamic capability Generative learning Organisational learning Strategic capability https://ir.zou.ac.zw/files/original/c0cebdbae87756798b1d8434f3040336.pdf d321435b544c638f1f150dae86808d68 Dublin Core The Dublin Core metadata element set is common to all Omeka records, including items, files, and collections. For more information see, http://dublincore.org/documents/dces/. Title A name given to the resource Staff Publications Text A resource consisting primarily of words for reading. Examples include books, letters, dissertations, poems, newspapers, articles, archives of mailing lists. Note that facsimiles or images of texts are still of the genre Text. Dublin Core The Dublin Core metadata element set is common to all Omeka records, including items, files, and collections. For more information see, http://dublincore.org/documents/dces/. Title A name given to the resource YOUTH UNEMPLOYMENT AND ITS PSYCHOLOGICAL AND SOCIO-ECONOMIC EFFECTS ON CAREER DEVELOPMENT: A CASE STUDY OF GOKWE RURAL COMMUNITY, ZIMBABWE Creator An entity primarily responsible for making the resource JUDITH CHIFAMBA MBWIRIRE JOHN Description An account of the resource This study sought to evaluate the effects of unemployment on youth career development in Gokwe Rural Community, Zimbabwe. Employing a mixed-methods explanatory sequential design, the research involved a population of 375 individuals, with a final sample size of 104 participants—90 for quantitative data (88 completed questionnaires) and 14 for qualitative insights. Sampling techniques included purposive, random and convenience sampling. Data were collected from youths, community members, ward councillors and Ministry of Youth officials. The findings revealed that high unemployment rates significantly contributed to psychological challenges, such as depression and anxiety, which adversely affect self-esteem and motivation. Economically, the study highlighted a concerning trend of stagnation, as educated youths often migrate to rural areas in search of better opportunities, further exacerbating local poverty. The results underscored the urgent need for targeted youth development programmes aimed at enhancing employability and providing psychological support to improve overall well-being Publisher An entity responsible for making the resource available Zimbabwe Journal of Business, Economics and Management Date A point or period of time associated with an event in the lifecycle of the resource 2025 career development community development economic stagnation mental health and employment psychological effects Youth unemployment https://ir.zou.ac.zw/files/original/8d9ac97aec7c4b5bec6bf6adcb009cab.pdf e0762b80d4104d4677711e895375967e Dublin Core The Dublin Core metadata element set is common to all Omeka records, including items, files, and collections. For more information see, http://dublincore.org/documents/dces/. Title A name given to the resource Staff Publications Text A resource consisting primarily of words for reading. Examples include books, letters, dissertations, poems, newspapers, articles, archives of mailing lists. Note that facsimiles or images of texts are still of the genre Text. Dublin Core The Dublin Core metadata element set is common to all Omeka records, including items, files, and collections. For more information see, http://dublincore.org/documents/dces/. Title A name given to the resource DATA-DRIVEN URBAN GOVERNANCE: OPPORTUNITIES AND CHALLENGES IN ZIMBABWEAN CITIES Creator An entity primarily responsible for making the resource SYLVESTER MARUMAHOKO TAFADZWA MOYO KEITH TICHAONA TASHU Description An account of the resource The study investigated the opportunities and challenges associated with data-driven urban governance in Zimbabwean cities, focusing on Harare, Bulawayo and Mutare. It employed a qualitative, descriptive research design, drawing on document analysis and semi-structured interviews with municipal officials, urban planners and ICT officers. Guided by the theoretical lens of Technological Determinism, the research identified significant opportunities for improving urban governance through real-time data, predictive analytics, digital citizen engagement and smart city initiatives. However, it also revealed major constraints, including infrastructural deficits, the digital divide, outdated planning frameworks, fragmented data governance and low levels of digital literacy. The study concluded that, while data technologies held transformative potential, their effective implementation in Zimbabwe required strengthened institutional capacity, ethical data governance and inclusive digital development strategies. Without addressing these foundational issues, data-driven urban governance risked reinforcing existing structural inequities rather than resolving them. Publisher An entity responsible for making the resource available Zimbabwe Journal of Business, Economics and Management Date A point or period of time associated with an event in the lifecycle of the resource 2025 Challenges Data-driven Opportunities Urban governance Zimbabwean cities https://ir.zou.ac.zw/files/original/f8170d3ee85d49853d78e44fab00c1a8.pdf 2994c4bd04bf2cdfcf51865306e63c15 Dublin Core The Dublin Core metadata element set is common to all Omeka records, including items, files, and collections. For more information see, http://dublincore.org/documents/dces/. Title A name given to the resource Department of Public Administration Text A resource consisting primarily of words for reading. Examples include books, letters, dissertations, poems, newspapers, articles, archives of mailing lists. Note that facsimiles or images of texts are still of the genre Text. Dublin Core The Dublin Core metadata element set is common to all Omeka records, including items, files, and collections. For more information see, http://dublincore.org/documents/dces/. Title A name given to the resource THE COST OF CORRUPTION IN A RESOURCE-CONSTRAINED COUNTRY: THE CASE OF ZIMBABWE Creator An entity primarily responsible for making the resource TAPIWA MANYIKA NERIAH ETA MARIMA Description An account of the resource Despite repeated reform efforts, corruption remains deeply entrenched across key institutions. Zimbabwe is now ranked 160 out of 180 in terms of the perceived levels of public sector corruption. Whilst the cost of corruption has remained un-assessed in most economic zones, Zimbabwe included, there is significant amount of evidence that suggests it has been widespread in most nations, including Zimbabwe. However, the consequences differ from one country to the other and from institution to institution. The cost of corruption in resource constrained environments, Zimbabwe has remained a grey area, unexplored and untheorised. Zimbabwe as a case remains a’ black box’. This study employed qualitative content analysis to assess the cost and impact of corruption in Zimbabwe. The study adopted a multi-theoretical framework encompassing Social Exchange Theory, Game Theory, White-Elephant Theory, and X-inefficiency Theory to adequately conceptualise the dynamics of corruption in Zimbabwe. These perspectives enable nuanced analysis of behavioural, institutional and structural dimensions of corruption. A purposive sample of 30 scholarly sources including peer-reviewed articles, institutional reports, and policy briefs from 2010 to 2024 was selected from academic databases and institutional platforms. Findings indicated that corruption eroded institutional accountability, exacerbated poverty and inequality, discouraged investment,undermined public services in health, education, infrastructure and natural resource sectors. Social cohesion was compromised, with rising public disillusionment and inequality in service access. The study concluded that corruption in Zimbabwe was multidimensional and pervasive, impeding national development goals. Addressing it required comprehensive reforms, including stronger transparency frameworks, independent oversight institutions, civic engagement and global cooperation on asset recovery. These measures were essential for restoring accountability, enhancing governance and achieving sustainable development. The study highlighted the need for further research into the psychosocial dimensions of corruption; how societal norms, expectations and historical injustices influenced corrupt behaviour. Publisher An entity responsible for making the resource available Zimbabwe Journal of Business, Economics and Management Date A point or period of time associated with an event in the lifecycle of the resource 2025 corruption Institutional Reform Policy Intervention Resource-constrained https://ir.zou.ac.zw/files/original/c8ecdb6b10217645abdeda0c8e96d641.pdf fa04ba8601cb9da73e0035719bc34e90 Dublin Core The Dublin Core metadata element set is common to all Omeka records, including items, files, and collections. For more information see, http://dublincore.org/documents/dces/. Title A name given to the resource Staff Publications Text A resource consisting primarily of words for reading. Examples include books, letters, dissertations, poems, newspapers, articles, archives of mailing lists. Note that facsimiles or images of texts are still of the genre Text. Dublin Core The Dublin Core metadata element set is common to all Omeka records, including items, files, and collections. For more information see, http://dublincore.org/documents/dces/. Title A name given to the resource MUSHIKASHIKA IN HARARE: A SOCIOECONOMIC AND REGULATORY ANALYSIS Creator An entity primarily responsible for making the resource ZVISINEI GWATSVAIRA PROF. R. KHUMALO Description An account of the resource Mushikashika, the informal pirate taxi system, in Harare, Zimbabwe, has become a dominant force in urban transportation. While it provides an essential service to commuters, it also poses significant challenges, including road safety concerns, regulatory issues and socioeconomic implications. This article explores the origins, impact and potential solutions to the Mushikashika phenomenon, drawing from recent studies and policy discussions. This study utilised a mixed-methods approach, combined quantitative data from surveys with 200 commuters and 100 mushikashika drivers and qualitative data from in-depth interviews with 15 key informants, including regulatory officials and transport union representatives. The results revealled that over 85% of commuters relied on mushikashika due to the unavailability of formal transport, while 70% of drivers entered the sector due to unemployment (Zulu, 2019). The findings also highlighted a significant correlation between the lack of regulation and increased road accidents, with 65% of commuters witnessing or experiencing reckless driving (Ndlovu, 2020). The study concluded that a hybrid approach, integrating mushikashika into the formal transport system through structured licensing, digital monitoring and cooperative models, was essential (Gomez, 2019). Such a strategy addressed both the economic realities of operators and the safety concerns of the public. This study provided insights into how informal transport systems can be integrated into formal urban mobility frameworks. Publisher An entity responsible for making the resource available Zimbabwe Journal of Business, Economics and Management Date A point or period of time associated with an event in the lifecycle of the resource 2025 Informal Transport Mushikashika regulation socioeconomic impact Urban Mobility https://ir.zou.ac.zw/files/original/d6c83781329a53718d826248d497df45.pdf 2bfe9707bdb90c593751e3f4af8d2f28 Dublin Core The Dublin Core metadata element set is common to all Omeka records, including items, files, and collections. For more information see, http://dublincore.org/documents/dces/. Title A name given to the resource Staff Publications Text A resource consisting primarily of words for reading. Examples include books, letters, dissertations, poems, newspapers, articles, archives of mailing lists. Note that facsimiles or images of texts are still of the genre Text. Dublin Core The Dublin Core metadata element set is common to all Omeka records, including items, files, and collections. For more information see, http://dublincore.org/documents/dces/. Title A name given to the resource STRATEGIES FOR THE PROPAGATION OF MICRO-CREDENTIALS IN THE ECONOMY OF ZIMBABWE BY INSTITUTIONS OF HIGHER EDUCATION/LEARNING AND TRAINING Creator An entity primarily responsible for making the resource CAXTON SHONHIWA Description An account of the resource The study sought to recommend appropriate strategies for the propagation of micro-credentials that would positively influence economic growth using micro-credentials to provide knowledge and skills training. The thrust was to establish the state of micro-credentials in Zimbabwe and how they could be implemented to advantage. An interpretivist philosophy informed the choice of a qualitative paradigm and a case study design. Two institutions of higher learning and training were selected and, from each institution a team of six was purposively selected because of their superior knowledge in the matters of university business. A series of in-depth interviews was held to elicit the requisite information until a point of saturation was reached. The findings indicated that Zimbabwe and most African nations, needed to speed up the process of adopting and implementing micro-credentials. The strategies they could utilise included the use of online courses already accredited to kick-start the offering of micro-credentials, the creation and upholding regulations that catalysed the provision of micro-credentials, and the opening of identified opportunities to adopt and use micro- credentials. The study ended with a recommendation to use an ACQF-II (2024) produced Handbook on Micro-credentials in Africa as resource material and a conclusion. Publisher An entity responsible for making the resource available Zimbabwe Journal of Business, Economics and Management Date A point or period of time associated with an event in the lifecycle of the resource 2025 https://ir.zou.ac.zw/files/original/7f0cc032f3d305382f2065e03ab98cfb.pdf 2750bb56cb8a51b838997e30f7b450cb Dublin Core The Dublin Core metadata element set is common to all Omeka records, including items, files, and collections. For more information see, http://dublincore.org/documents/dces/. Title A name given to the resource Staff Publications Text A resource consisting primarily of words for reading. Examples include books, letters, dissertations, poems, newspapers, articles, archives of mailing lists. Note that facsimiles or images of texts are still of the genre Text. Dublin Core The Dublin Core metadata element set is common to all Omeka records, including items, files, and collections. For more information see, http://dublincore.org/documents/dces/. Title A name given to the resource EXAMINING THE IMPACT OF ECONOMIC DOWNTURN ON WORK-LIFE BALANCE ACROSS SELECTED SECTORS OF INDUSTRY IN ZIMBABWE Creator An entity primarily responsible for making the resource NOMALANGA DHENDE DR. ANGELA MAPOSA Description An account of the resource Economic downturns have significantly disrupted work-life balance for employees in Zimbabwe, intensifying stress and making it increasingly difficult to manage personal and professional responsibilities. This study aimed to examine the impact of economic instability on work-life balance across selected industry sectors in Zimbabwe. A qualitative research design was employed, focusing on the lived experiences and perceptions of employees. The research population for this study covered all employees from the selected sectors of industry but for purposes of feasibility, a purposive sample of 30 participants was drawn from six sectors: agriculture, food processing, retail (supermarkets), automotive, education and health, with five participants from each sector. Findings revealed that economic challenges led to longer working hours, reduced job security and limited organisational support, all of which contributed to poor work-life balance. Participants reported increased work-related stress and difficulty meeting family obligations. The study recommends that policymakers and employers implement flexible and supportive workplace policies to mitigate the impact of economic disruptions. Adaptable strategies are essential to sustain employee well-being and maintain industrial productivity during periods of economic hardship. Publisher An entity responsible for making the resource available Zimbabwe Journal of Business, Economics and Management Date A point or period of time associated with an event in the lifecycle of the resource 2025 economic downturn impact sectors of industry Work-Life Balance https://ir.zou.ac.zw/files/original/b3ae18194b2d3efe17f468c114c45efc.pdf 82b78d25d51e7914821e167573799fab Dublin Core The Dublin Core metadata element set is common to all Omeka records, including items, files, and collections. For more information see, http://dublincore.org/documents/dces/. Title A name given to the resource Staff Publications Text A resource consisting primarily of words for reading. Examples include books, letters, dissertations, poems, newspapers, articles, archives of mailing lists. Note that facsimiles or images of texts are still of the genre Text. Dublin Core The Dublin Core metadata element set is common to all Omeka records, including items, files, and collections. For more information see, http://dublincore.org/documents/dces/. Title A name given to the resource ANALYSIS OF THE PUBLIC TRANSPORT MANAGEMENT POLICIES IN ZIMBABWE Creator An entity primarily responsible for making the resource ZVISINEI GWATSVAIRA PROF R. KHUMALO Description An account of the resource Public transport is an essential component of urban life in Zimbabwe, yet it is beset by operational inefficiencies, regulatory fragmentation and safety concerns. This paper examines the effectiveness of public transport management policies by analysing the roles, coordination and challenges of key regulatory bodies, including the Zimbabwe Republic Police (ZRP), Ministry of Transport and Infrastructural Development (MOT), Harare City Council (HCC), Vehicle Inspection Department (VID), Traffic Safety Council of Zimbabwe (TSC) and the Zimbabwe National Road Administration (ZINARA). A mixed-methods approach was adopted, utilising document analysis of statutes, semi-structured interviews with 20 key stakeholders and a quantitative survey of 120 transport operators and users in Harare and Bulawayo. The results reveal significant dissatisfaction among commuters regarding safety and service reliability, with 75% of surveyed passengers reporting safety concerns. Qualitative findings highlight major themes of fragmented coordination among regulatory bodies, severe resource constraints hindering enforcement and the necessary but unregulated role of informal operators (Mawere, 2017). The study concludes that while a robust legislative frameworkexists, its implementation is undermined by a lack of inter-agency collaboration, inadequate funding and decaying infrastructure (Moyo, 2018). The paper recommends the establishment of a national task force to harmonise policies, increased budgetary allocations for enforcement, strategic investment in transport infrastructure and the development of an integrated policy that Publisher An entity responsible for making the resource available ZIMBABWE JOURNAL OF BUSINESS, ECONOMICS AND MANAGEMENT Date A point or period of time associated with an event in the lifecycle of the resource 2025 Informal Transport Policy Implementation Public Transport Regulatory Framework Urban Mobility https://ir.zou.ac.zw/files/original/8be572c12b90f3576595222c8e99b124.pdf 4f340819dd89c625855629b97e569e8d Dublin Core The Dublin Core metadata element set is common to all Omeka records, including items, files, and collections. For more information see, http://dublincore.org/documents/dces/. Title A name given to the resource Staff Publications Text A resource consisting primarily of words for reading. Examples include books, letters, dissertations, poems, newspapers, articles, archives of mailing lists. Note that facsimiles or images of texts are still of the genre Text. Dublin Core The Dublin Core metadata element set is common to all Omeka records, including items, files, and collections. For more information see, http://dublincore.org/documents/dces/. Title A name given to the resource A FRAMEWORK OF CORPORATE GOVERNANCE SYSTEMS FOR THE PERFORMANCE OF STATE-OWNED ENTERPRISES IN ZIMBABWE Creator An entity primarily responsible for making the resource SIBANDA HONEST SIFILE OBERT MARIMA NERIA Description An account of the resource Poor governance practices have remained entrenched in both the public and private sectors despite the adoption of various legal frameworks and institutional measures aimed at promoting corporate governance practices. A close analysis of the focus of many studies conducted to date on corporate governance, reveal the existence of a gap in the search for an institutional framework of corporate governance systems for the state-owned enterprises in Zimbabwe. Poor governance has continued to haunt SOEs leading to poor service delivery. Therefore, this study using qualitative content analysis sought to develop an institutional framework of corporate governance systems for the performance of state-owned enterprises in Zimbabwe. Evidence from the study indicates that poor corporate governance in SOEs has been driven by such factors as political interference, lack of political will, poor rules and regulation in the running of SOEs among a host of other challenges. Basically, the institutional framework of corporate governance systems for the performance of state-owned enterprises in Zimbabwe that maybe adopted should comprise of the following: engage stakeholders so that they can have by-in on policies, scan and learn from best practices from elsewhere, rationalise SOEs, listing of SOEs on Public Exchanges, review and improve policy and legislation, capacity building, enhance political will, invest in corporate governance research, establish independent boards and the unbundling monoliths and disposing non-essential SOE’s and strengthen rule or law. However, there is still need for studies on how these can be harnessed for promoting good corporate governance in SOEs Publisher An entity responsible for making the resource available Zimbabwe Journal of Business, Economics and Management Date A point or period of time associated with an event in the lifecycle of the resource 2025 https://ir.zou.ac.zw/files/original/fcc32e547bb58b305720987177561139.pdf d33d226dfc9a80cabf544abb1428d8f2 Dublin Core The Dublin Core metadata element set is common to all Omeka records, including items, files, and collections. For more information see, http://dublincore.org/documents/dces/. Title A name given to the resource Staff Publications Text A resource consisting primarily of words for reading. Examples include books, letters, dissertations, poems, newspapers, articles, archives of mailing lists. Note that facsimiles or images of texts are still of the genre Text. Dublin Core The Dublin Core metadata element set is common to all Omeka records, including items, files, and collections. For more information see, http://dublincore.org/documents/dces/. Title A name given to the resource THE DETERMINANTS OF POOR SERVICE DELIVERY IN ZIMBABWE’S LOCAL GOVERNMENT SYSTEM Creator An entity primarily responsible for making the resource SYLVESTER MARUMAHOKO TAFADZWA MOYO KEITH TICHAONA TASHU Description An account of the resource This article, grounded in decentralisation theory, examined the determinants of poor service delivery in Zimbabwe’s local government system, against a backdrop of chronic underperformance and growing public discontent. Using a survey-based methodology and statistical analysis via SPSS, the study captured public perceptions to uncover the root causes of service delivery failures. Findings revealed a divided citizenry, with a significant proportion expressing dissatisfaction with the management of local services. Governance-related issues, including corruption, weak accountability, limited local autonomy, poor community engagement and inadequate legal and policy frameworks, emerged as the most critical contributors to poor performance. In contrast, technical challenges such as inadequate infrastructure and human resource shortages were not widely perceived as primary obstacles. These results suggested that governance failures, rather than resource constraints, lie at the heart of the service delivery crisis. The study concludes by advocating for stronger governance and accountability mechanisms, institutionalised community engagement and meaningful reform of the legal and policy frameworks governing local government—all of which are essential steps toward improving service delivery and rebuilding public trust in local governance Publisher An entity responsible for making the resource available ZIMBABWE JOURNAL OF BUSINESS, ECONOMICS AND MANAGEMENT Date A point or period of time associated with an event in the lifecycle of the resource 2025 Determinants Local government Poor Service Delivery Zimbabwe https://ir.zou.ac.zw/files/original/8a4a98d5f9949fe1a4599e766eaa23ee.pdf 655fb59711c4693cb7a5cef235085d9e Dublin Core The Dublin Core metadata element set is common to all Omeka records, including items, files, and collections. For more information see, http://dublincore.org/documents/dces/. Title A name given to the resource Staff Publications Text A resource consisting primarily of words for reading. Examples include books, letters, dissertations, poems, newspapers, articles, archives of mailing lists. Note that facsimiles or images of texts are still of the genre Text. Dublin Core The Dublin Core metadata element set is common to all Omeka records, including items, files, and collections. For more information see, http://dublincore.org/documents/dces/. Title A name given to the resource UNPACKING THE IMPACT OF SOCIAL MEDIA ON ENTREPRENEURIAL ECOSYSTEM: INSIGHTS FROM SMES AND START-UPS IN BULAWAYO, ZIMBABWE Creator An entity primarily responsible for making the resource SYLVESTER MARUMAHOKO KEITH TICHAONA TASHU TAFADZWA MOYO OBEY NGORIMA Description An account of the resource This study evaluated the impact of social media (SM) technologies on the growth of business start-ups (BSs) and small to medium enterprises (SMEs) in Bulawayo, Zimbabwe. Specifically,it examined how the following social media platforms—X (formerly Twitter), YouTube, WhatsApp, Facebook, Instagram and TikTok—affect key business outcomes: (i) sales growth, (ii) expansion of customer base, (iii) profit maximisation, (iv) enhancement of brand image and (v) increased product and sales visibility. Through the application of various quantitative analysis methods, the study findings were that Facebook, Instagram and WhatsApp are the most widely adopted platforms for promoting BSs and SMEs, while YouTube and X (Twitter) are the least utilised. The results revealed a significant correlation between the use of social media technologies and improvements in sales, customer acquisition, profitability, business image and brand awareness among SMEs and BSs in Bulawayo. Publisher An entity responsible for making the resource available ZIMBABWE JOURNAL OF BUSINESS, ECONOMICS AND MANAGEMENT Date A point or period of time associated with an event in the lifecycle of the resource 2025 Bulawayo Business Start-Ups (BSs) Small and Medium Enterprises (SMEs) Social media (SM) Zimbabwe https://ir.zou.ac.zw/files/original/570c8dab27c1ec1638ed73d5f3dd509d.pdf 89211f85e32c14d5cf24d27d896f4609 Dublin Core The Dublin Core metadata element set is common to all Omeka records, including items, files, and collections. For more information see, http://dublincore.org/documents/dces/. Title A name given to the resource Staff Publications Text A resource consisting primarily of words for reading. Examples include books, letters, dissertations, poems, newspapers, articles, archives of mailing lists. Note that facsimiles or images of texts are still of the genre Text. Dublin Core The Dublin Core metadata element set is common to all Omeka records, including items, files, and collections. For more information see, http://dublincore.org/documents/dces/. Title A name given to the resource EFFECTIVENESS OF THE PERFORMANCE MANAGEMENT SYSTEMS IN PROMOTING EMPLOYEE PERFORMANCE: LESSONS FOR ZIMBABWEAN SMES – A NARRATIVE LITERATURE REVIEW Creator An entity primarily responsible for making the resource CRYING NGONISA KUDZANAI MATOWANYIKA RANGARIRAI MBIZI Description An account of the resource The study aimed to determine whether Performance Management Systems (PMS) are effective in improving employees' performance or not. The paper also addresses policies and procedures used when implementing PMS and whether recommendations should be made to improve what isn't working well and maintain what is in to provide the best system execution in Zimbabwe's Small to Medium Enterprise (SME) sector. The objectives of the study were to determine how well PMS works to enhance the performance of the employees and to determine the protocols and guidelines utilised in the implementation of PMS. Theoretical literature review looked at the Theory of Expectancy, the Goal setting theory, the Theories of staff productivity and performance management systems, the effect of performance reviews on workers' output and how employee productivity is affected by performance training and development. Reviews of the theoretical and empirical literature were conducted to answer research questions. The study employed systematic review of literature. It was discovered that the Small to Medium Enterprises sector is using PMS and that the yearly performance reports were being prepared on time. The themes that were found from the study were improved and increased teamwork and communication, increased fairness, transparency and better hiring decisions, provision of detailed, qualitative feedback and increased motivation and protection of employees from potential bias. It can be inferred that the SME sector should continue to employ the assessment system. The study recommended that additional research be conducted to empirically assess the effect of performance management system on employee performance in specific context. Publisher An entity responsible for making the resource available ZIMBABWE JOURNAL OF BUSINESS, ECONOMICS AND MANAGEMENT Date A point or period of time associated with an event in the lifecycle of the resource 2025 https://ir.zou.ac.zw/files/original/44599df0a32cad314f465c8fc471b7b2.pdf 89211f85e32c14d5cf24d27d896f4609 Dublin Core The Dublin Core metadata element set is common to all Omeka records, including items, files, and collections. For more information see, http://dublincore.org/documents/dces/. Title A name given to the resource Staff Publications Text A resource consisting primarily of words for reading. Examples include books, letters, dissertations, poems, newspapers, articles, archives of mailing lists. Note that facsimiles or images of texts are still of the genre Text. Dublin Core The Dublin Core metadata element set is common to all Omeka records, including items, files, and collections. For more information see, http://dublincore.org/documents/dces/. Title A name given to the resource COLLABORATIVE WATER GOVERNANCE AND SOCIAL EQUITY: A SUB-SAHARAN PERSPECTIVE Creator An entity primarily responsible for making the resource TAFADZWA MOYO KEITH TICHAONA TASHU SYLVESTER MARUMAHOKO Description An account of the resource Access to water and sanitation services is a global crisis, however, it is more prominent in poor and disadvantaged communities, especially in developing countries. This paper adopts a qualitative discourse analysis approach to examine collaborative water governance in African countries (Kenya, South Africa and Zimbabwe). A discourse analysis approach was adopted as it is useful in examining and analysing written content by considering the context of the study. Therefore, since the study is qualitative in nature, a series of journal articles, reports and newspapers were chosen as key data sources. The chapter examines the collaborative and participatory approaches in enhancing equality towards access to water and sanitation services in indigenous communities in selected African countries. It further discusses the role of water governance systems and their different dimensions in shaping different outcomes towards access to water. The study is explored under the theoretical constructs of the theory of social equity, organisational justice and targeted universalism. The study established that, water collaborative governance approaches did not consider the unique nature of indigenous communities (values, culture and knowledge) which bears greatly upon how they perceive water resources. Therefore, collaborative approaches did not enhance equity towards access, hence this study recommends governments to incorporate indigenous knowledge systems in water governance. Publisher An entity responsible for making the resource available ZIMBABWE JOURNAL OF BUSINESS, ECONOMICS AND MANAGEMENT Date A point or period of time associated with an event in the lifecycle of the resource 2025 equity Indigenous People Sanitation Sub-Saharan Africa Water https://ir.zou.ac.zw/files/original/fe2f4a1adb8fe5f21614d80d655efc27.pdf 1b75b65663fac49b209a948bcf777f5a Dublin Core The Dublin Core metadata element set is common to all Omeka records, including items, files, and collections. For more information see, http://dublincore.org/documents/dces/. Title A name given to the resource Staff Publications Text A resource consisting primarily of words for reading. Examples include books, letters, dissertations, poems, newspapers, articles, archives of mailing lists. Note that facsimiles or images of texts are still of the genre Text. Dublin Core The Dublin Core metadata element set is common to all Omeka records, including items, files, and collections. For more information see, http://dublincore.org/documents/dces/. Title A name given to the resource HARNESSING THE ROLE OF SUCCESSION PLANNING ON THE PERFORMANCE OF RETAIL SMALL TO MEDIUM ENTERPRISES (SMES) IN MASHONALAND WEST PROVINCE ZIMBABWE MASAMBA TERRENCE Creator An entity primarily responsible for making the resource TERRENCE MASAMA GETRUDE MAVUNGA PAIDAMOYO MANDIZVIDZA Description An account of the resource Small to Medium Enterprises (SMEs), within the Zimbabwean retail sector, play a pivotal role in the nation's economic growth. This study investigated the antecedents for adopting succession planning by retail SMEs in Mashonaland West Province. The study was guided by Positivism Research Philosophy. The study was anchored on Systems Theory and a Raosoft sample size calculator with a 5% margin of error and 95% confidence level was used. The sample size reached was 148 owner-managers of the SMEs. Structured questionnaires were used to collect data. Quantitative data was uploaded on SPSS Version 21 and analysed using descriptive statistics and correlations. It was established from the main study findings that effective succession planning prepares the next generation of leaders, minimising disruptions when key personnel leave. This is vital in retail, where customer relationships and operational knowledge are critical. The study findings showed that investors and stakeholders are more inclined to support businesses with a succession strategy. They view it as a sign of stability and foresight, which can lead to better funding opportunities. It was established that once employees saw a path for advancement, it boosted morale and productivity. Engaged employees were more likely to contribute positively to the business, enhancing overall performance. It was revealed that succession planning encouraged long-term thinking and strategic goal setting. Retail SMEs can align their succession strategies with their overall business goals, ensuring sustained growth. The recommendations proffered by the study was that owners should provide the necessary support and strategies such as focusing on continuity, knowledge retention, employee engagement and strategic adaptability. These businesses could improve their resilience and competitiveness in the marketplace. Publisher An entity responsible for making the resource available ZIMBABWE JOURNAL OF BUSINESS, ECONOMICS AND MANAGEMENT Date A point or period of time associated with an event in the lifecycle of the resource 2025 Mashonaland West Province performance Retail SMEs sector Succession planning Zimbabwe https://ir.zou.ac.zw/files/original/6ca4e4addde94d863605738e97441bcd.pdf 17cd243c455cc223ef9ceb73f9de049d Dublin Core The Dublin Core metadata element set is common to all Omeka records, including items, files, and collections. For more information see, http://dublincore.org/documents/dces/. Title A name given to the resource Staff Publications Text A resource consisting primarily of words for reading. Examples include books, letters, dissertations, poems, newspapers, articles, archives of mailing lists. Note that facsimiles or images of texts are still of the genre Text. Dublin Core The Dublin Core metadata element set is common to all Omeka records, including items, files, and collections. For more information see, http://dublincore.org/documents/dces/. Title A name given to the resource THE ROLE OF ARTIFICIAL INTELLIGENCE IN REVENUE MANAGEMENT IN ZIMBABWE Creator An entity primarily responsible for making the resource KEITH TICHAONA TASHU1 TAFADZWA MOYO SYLVESTER MARUMAHOKO Description An account of the resource The government of Zimbabwe has continued with the economic management of protectionism since independence in 1980, which was being used by the former colonial government. The new black government embarked on huge expenditure on capital (infrastructure) such as roads, schools and hospitals and this drove up government spending against government revenue. Despite efforts to optimise revenue, the nation’s socio-economic conditions have worsened and are marked by a high inflationary environment, low utilisation of industrial capacity and decreases in Gross Domestic Product (GDP). The financial flexibility is limited due to weak tax revenue performance amidst increasing current spending and a shrinking tax foundation. Poor revenue collections from the formal economy have compelled the government to resort to the taxation of the informal economy, but the big challenge is that the government seems reluctant to embrace technology for the taxation in this sector, yet technology has already advanced such that developing countries are already embracing emerging technology like Artificial Intelligence (AI) and Machine Learning (ML) in revenue management. The research aims to evaluate the revenue structure in Zimbabwe, challenges affecting revenue generation in Zimbabwe and the role of AI in revenue optimisation. The research made use of extant qualitative research methods. Research findings indicate that revenue generation in Zimbabwe is mostly affected by complex tax system, capacity constraints, smuggling, corruption, low tax morale, inadequate information and inadequate checks and balance. The role of AI in revenue optimisation includes revenue forecasting, assessing economic conditions, real time policy adjustments, detecting fraud and corruption, identifying tax inefficiencies and optimizing resource allocation. It can be concluded that, by employing AI-driven predictive models, the government can allocate tax revenue more precisely to fund infrastructure projects, such as healthcare facilities, schools and roads, ultimately improving living standards and economic outcomes in underdeveloped regions. Publisher An entity responsible for making the resource available ZIMBABWE JOURNAL OF BUSINESS, ECONOMICS AND MANAGEMENT Date A point or period of time associated with an event in the lifecycle of the resource 2025 Artificial Intelligence Public Finance Revenue Taxation https://ir.zou.ac.zw/files/original/f85afecf9d7cc459efe881b6db5bfe05.pdf 3b35966aa7c67961d9d2bb1248d703b7 Dublin Core The Dublin Core metadata element set is common to all Omeka records, including items, files, and collections. For more information see, http://dublincore.org/documents/dces/. Title A name given to the resource Staff Publications Text A resource consisting primarily of words for reading. Examples include books, letters, dissertations, poems, newspapers, articles, archives of mailing lists. Note that facsimiles or images of texts are still of the genre Text. Dublin Core The Dublin Core metadata element set is common to all Omeka records, including items, files, and collections. For more information see, http://dublincore.org/documents/dces/. Title A name given to the resource THE EFFECT OF CORPORATE GOVERNANCE PRACTICES ON THE PERFORMANCE OF STATE-OWNED ENTERPRISES IN ZIMBABWE: CHALLENGES AND OPPORTUNITIES Creator An entity primarily responsible for making the resource HONEST SIBANDA OBERT SIFILE NERIA.ETA MARIMA Description An account of the resource State-Owned Enterprises (SOEs) represent a crucial component of the national economy in Zimbabwe, yet they are beset by systemic operational challenges that affect their performance and reputation. There have been concerns about the effectiveness of their corporate governance systems and how these impact the performance of the enterprise. While there is some scholarship on corporate governance in public sector entities, little has been done to interrogate the impact of corporate governance practices on the performance of SOEs in Zimbabwe. Therefore, this study, using qualitative content analysis, sought to assess the impact of corporate governance practices on the performance of state-owned enterprises in Zimbabwe. The X-inefficiency theory, Agency Theory and the Resource-Based View (RBV) constituted the theoretical framework of the study. Qualitative content analysis of several published empirical information on corporate governance in state-owned enterprises. Findings from study highlighted rampant corruption within state owned entities. Findings highlighted that there are poor corporate governance practices in these institutions fuelled by weak institutional frameworks, political patronage and the lack of effective oversight mechanisms among other factors. The absence of strong corporate governance has resulted in poor performance of SOEs. As a result, service delivery has become very poor. Findings highlighted that there is need to evaluate potential barriers to the adoption of effective corporate governance practices such as policy, legislation, attitudinal factors, capacity building, resources among others. The effective management of these barriers is crucial for promoting the adoption and implementation of best practices in SOEs. However, there remains the need for studies that focus on effective adoption and implementation methodologies of these strategies. Publisher An entity responsible for making the resource available ZIMBABWE JOURNAL OF BUSINESS, ECONOMICS AND MANAGEMENT Date A point or period of time associated with an event in the lifecycle of the resource 2025 Corporate governance organisational performance State-Owned Enterprises https://ir.zou.ac.zw/files/original/5496e91c6966af7b2c9afc2f5503fdb0.pdf 9dc8f515013f62a74b6fd3f123f15f81 Dublin Core The Dublin Core metadata element set is common to all Omeka records, including items, files, and collections. For more information see, http://dublincore.org/documents/dces/. Title A name given to the resource Staff Publications Text A resource consisting primarily of words for reading. Examples include books, letters, dissertations, poems, newspapers, articles, archives of mailing lists. Note that facsimiles or images of texts are still of the genre Text. Dublin Core The Dublin Core metadata element set is common to all Omeka records, including items, files, and collections. For more information see, http://dublincore.org/documents/dces/. Title A name given to the resource EXAMINING MALFEASANCES BEHIND THE UNDERPERFORMANCE OF STATE ENTITY BOARDS IN ZIMBABWE Creator An entity primarily responsible for making the resource MANYERUKE GARIKAYI SIFILE OBERT RUVINGA TINASHE Description An account of the resource Public entities in Zimbabwe have been experiencing frequent corporate failures that are attributed to endless scandals that include embezzlement of funds, unscrupulous rewarding of tenders and nepotism. The primary objective of the study was, therefore, to examine the malfeasances that contribute to poor corporate performance among state entity boards in Zimbabwe. The Agency Theory and Political Theory informed the study. The pragmatism research philosophy, mixed research approach and cross-sectional survey research design were adopted. The study population comprised permanent secretaries, CEOs, executive and non- executive directors from all public entities across Zimbabwe. A sample of 261 participants was used for collecting quantitative data and 25 participants for collecting qualitative data. The stratified sampling and purposive sampling techniques were applied to sample quantitative and qualitative data respectively. Semi-structured questionnaires and in-depth personal interviews were applied to collect and generate data from participants. The study established that poor recruitment procedures and board inefficiencies were behind the underperformance of public entities. The results indicated that government policy on how public entities are governed indeed moderates the relationship between board malfeasances and corporate performance. The respondents urged the government to transform the public entities by applying stern measures to curb corruption and employing the right people to boards. Publisher An entity responsible for making the resource available ZIMBABWE JOURNAL OF BUSINESS, ECONOMICS AND MANAGEMENT (ZJBEM) Date A point or period of time associated with an event in the lifecycle of the resource 2025 Corporate performance Malfeasances Recruitment and state entities https://ir.zou.ac.zw/files/original/94d32310ea7da6b754355c76e62913a4.pdf 883d84fcb2ff8ecea2e2cbd83138c754 Dublin Core The Dublin Core metadata element set is common to all Omeka records, including items, files, and collections. For more information see, http://dublincore.org/documents/dces/. Title A name given to the resource Staff Publications Text A resource consisting primarily of words for reading. Examples include books, letters, dissertations, poems, newspapers, articles, archives of mailing lists. Note that facsimiles or images of texts are still of the genre Text. Dublin Core The Dublin Core metadata element set is common to all Omeka records, including items, files, and collections. For more information see, http://dublincore.org/documents/dces/. Title A name given to the resource E-HR RECORDS IN ZIMBABWE: BALANCING DATA PRIVACY, SECURITY, AND REGULATORY COMPLIANCE Creator An entity primarily responsible for making the resource NOTHANDO TUTANI GETRUDE MAVUNGA Description An account of the resource The adoption of electronic Human Resource (e-HR) records is transforming HR management globally, offering enhanced efficiency, accessibility, and decision-making. However, in Zimbabwe, organisations face significant challenges in data privacy, cybersecurity, and regulatory compliance, hindering the full realisation of e-HR benefits. This study examined the current state of e-HR adoption in Zimbabwe, comparing it to global best practices and identifying critical gaps in technological infrastructure, legal enforcement, and cybersecurity readiness. Using a Systematic Literature Review (SLR), the study applied the Technology- Organisation-Environment (TOE) framework, GDPR principles, and the CIA Triad model to analyse Zimbabwe’s HR digitalisation landscape. Findings revealled uneven adoption rates, with large organisations progressing faster than SMEs, weak regulatory enforcement, and high vulnerability to cyber threats due to limited security investments. The study proposed strategic interventions, including strengthening regulatory oversight, enhancing cybersecurity measures, and aligning HR practices with international standards. The findings contributed to the discourse on HR digital transformation in emerging economies, offering policy recommendations to ensure a secure and efficient transition to digital HR records in Zimbabwe. Publisher An entity responsible for making the resource available ZJBEM Date A point or period of time associated with an event in the lifecycle of the resource 2025 CIA Triad Data privacy HR digitalisation Regulatory compliance TOE framework ybersecurity https://ir.zou.ac.zw/files/original/f57b1d4dcbd70a1195f10ab849278648.pdf a4069e4e2c7c56c350906516935e42d9 Dublin Core The Dublin Core metadata element set is common to all Omeka records, including items, files, and collections. For more information see, http://dublincore.org/documents/dces/. Title A name given to the resource Staff Publications Text A resource consisting primarily of words for reading. Examples include books, letters, dissertations, poems, newspapers, articles, archives of mailing lists. Note that facsimiles or images of texts are still of the genre Text. Dublin Core The Dublin Core metadata element set is common to all Omeka records, including items, files, and collections. For more information see, http://dublincore.org/documents/dces/. Title A name given to the resource BOARD APPOINTMENT PROCESSES AND THEIR IMPACT ON CORPORATE PERFORMANCE OF PUBLIC ENTITIES IN ZIMBABWE Creator An entity primarily responsible for making the resource GARIKAI MANYERUKE OBERT SIFILE TINASHE RUVINGA Description An account of the resource The purpose of the study was to determine the effectiveness of appointment systems for public entity boards in Zimbabwe in enhancing meritocracy, given the contribution of the parastatals to the national economy. Most public entities in Zimbabwe have been drowned in scandals, which have left them underperforming and recording losses over the years. The AgencyTheory, Upper Echelon Theory and Political Theory informed the study. The study adopted a pragmatist research philosophy, a mixed research paradigm and a cross-sectional survey research design. The target population of the study comprised permanent secretaries and board members from the 107 public entities in Zimbabwe. A sample size of 261 participants was used for collecting quantitative data, and 25 participants were used for collecting qualitative data. Stratified sampling and purposive sampling techniques were employed to sample participants for quantitative and qualitative data respectively. Semi-structured questionnaires and in-depth personal interview guides were used to collect and generate data from participants. Cronbach’s alpha (α) was used to determine the reliability of the questionnaire. The data was analysed using SPSS Version 25 and AMOS Version 21. The study concluded that the Corporate Governance Unit was the most appropriate institution to be designated as the appointing authority for state entity boards. The appointing authority needs to be granted the full mandate of establishing nomination committees that conduct board selection processes for all public entities. The study also concluded that government policies moderated the relationship between meritocracy in the appointment of public entity boards and organisational performance. The study recommended that the government should avoid the frequent state interference and violations of statutory provisions in the board appointment process. Further studies could focus on the effectiveness of a boards appointment system in the private sector in Zimbabwe Publisher An entity responsible for making the resource available ZJBEM Date A point or period of time associated with an event in the lifecycle of the resource 2025 Appointing authority Corporate performance Meritocracy Ownership entity https://ir.zou.ac.zw/files/original/5e00b4d6432466cad626191d4bc2a4f7.pdf d55137b03870bd9bbc3d12324279aa4b Dublin Core The Dublin Core metadata element set is common to all Omeka records, including items, files, and collections. For more information see, http://dublincore.org/documents/dces/. Title A name given to the resource Staff Publications Text A resource consisting primarily of words for reading. Examples include books, letters, dissertations, poems, newspapers, articles, archives of mailing lists. Note that facsimiles or images of texts are still of the genre Text. Dublin Core The Dublin Core metadata element set is common to all Omeka records, including items, files, and collections. For more information see, http://dublincore.org/documents/dces/. Title A name given to the resource INFLUENCE OF EMPLOYEE ENGAGEMENT ON ORGANISATIONAL PERFORMANCE AT THE ZIMBABWE OPEN UNIVERSITY (2019-2023) Creator An entity primarily responsible for making the resource MATHEW CHIRIMA DOMINIC UZHENYU Description An account of the resource The study sought to find out the influence of employee engagement on organisational performance at the Zimbabwe Open University (ZOU), which is a state university. The study was informed by the persistent feature of ZOU in the media for wrong reasons, which suggestedthat it was very likely that some of its staff members were exposing the institution. The study used the interprevitism philosophy which resonated with the qualitative paradigm. A case study design was applied. Data were generated using face-to-face interviews. The population was eight hundred (800) staff members, and a convenience sampling method was used to identify the number of participants who could provide qualitative data, and the actual size was determined by data saturation. An analysis of the qualitative data which characterised the study was done by using thematic analysis. The major finding was that there was low engagement among ZOU employees. Major recommendations included revisiting both the internal and external fairness of remuneration, adopting a flexible working model, employer-assisted occupational stress management, and providing good working conditions. Publisher An entity responsible for making the resource available ZJBEM Date A point or period of time associated with an event in the lifecycle of the resource 2025 Employee Engagement organisational performance teamwork https://ir.zou.ac.zw/files/original/8bf5187cf480b1092da7ee1861aace04.pdf abba86566a56edf07bda370f015627ab Dublin Core The Dublin Core metadata element set is common to all Omeka records, including items, files, and collections. For more information see, http://dublincore.org/documents/dces/. Title A name given to the resource Staff Publications Text A resource consisting primarily of words for reading. Examples include books, letters, dissertations, poems, newspapers, articles, archives of mailing lists. Note that facsimiles or images of texts are still of the genre Text. Dublin Core The Dublin Core metadata element set is common to all Omeka records, including items, files, and collections. For more information see, http://dublincore.org/documents/dces/. Title A name given to the resource A TRAINING FRAMEWORK FOR ENHANCING TAXPAYER EDUCATION AND COMPLIANCE IN ZIMBABWE: BRIDGING THE GAP FOR SUSTAINABLE TAX REVENUE Creator An entity primarily responsible for making the resource MOSES ZINGWINA TAFADZWA JIMU Description An account of the resource This paper proposed a novel training framework for enhancing taxpayer education and compliance in Zimbabwe, with a focus on bridging the gap for sustainable tax revenue. The study addressed the pressing challenge of low tax compliance within the informal economic sector, identifying the absence of an effective taxpayer education system as a critical catalyst for this research. The purpose of the study was to devise an innovative training framework tailored to improve tax compliance and revenue collection efficiency. Employing a mixed- method approach deemed effective for a complex subject, data were gathered through structured questionnaires and in-depth interviews. The findings of this study revealled that the existing presumptive tax system was ineffective, and compliance remained low due to inadequate taxpayer education. Based on the results, the study developed a comprehensive contemporary training framework specifically designed to enhance taxpayer education and compliance in Zimbabwe’s informal economic sector. The study, therefore, advocated for the adoption of the proposed framework to improve tax literacy, streamline compliance processes, and bolster sustainable economic growth and inclusivity Publisher An entity responsible for making the resource available ZJBEM Date A point or period of time associated with an event in the lifecycle of the resource 2025 Digitalisation Informal Economy Sustainable Tax Revenue Tax Compliance Taxpayer Education https://ir.zou.ac.zw/files/original/71976d3a82df2921bb1e679525a63f63.pdf 32a5ccf9b4ee96963868be71ba0d5e50 Dublin Core The Dublin Core metadata element set is common to all Omeka records, including items, files, and collections. For more information see, http://dublincore.org/documents/dces/. Title A name given to the resource Staff Publications Text A resource consisting primarily of words for reading. Examples include books, letters, dissertations, poems, newspapers, articles, archives of mailing lists. Note that facsimiles or images of texts are still of the genre Text. Dublin Core The Dublin Core metadata element set is common to all Omeka records, including items, files, and collections. For more information see, http://dublincore.org/documents/dces/. Title A name given to the resource RAMIFICATIONS OF SOCIAL MEDIA CONTENT MARKETING ON FIRM SURVIVAL: META- ANALYSIS Creator An entity primarily responsible for making the resource SINOTHANDO TSHUMA MERCY DUBE Description An account of the resource The rapid proliferation of social media has transformed content marketing into a critical strategy for firm survival in the digital age. This research paper synthesised the existing literature to evaluate the impact of social media content marketing on organisational resilience and longevity. By conducting a meta-analysis of 50 peer-reviewed studies published between 2010 and 2023, the paper identified key trends, outcomes, and challenges associated with social media content marketing. Findings revealled that effective content marketing strategies, such as storytelling, user-generated content, and influencer collaborations, significantly enhanced brand visibility, customer engagement, and loyalty, which were critical for firm survival in competitive markets. However, the study also highlighted potential risks, including reputational damage from poorly managed campaigns and the high costs of maintaining consistent, high-quality content. The paper further explored the role of platform algorithms, audience targeting, and data analytics in optimising content marketing efforts. It emphasises the importance of adaptability and innovation in responding to evolving consumer preferences and technological advancements. The meta-analysis concluded that while social media content marketing offerred substantial opportunities for firm survival, its success depended on strategic planning, ethical practices, and continuous performance evaluation. This research contributed to the broader discourse on digital marketing by providing evidence-based insights for practitioners and scholars, ultimately guiding firms in leveraging social media to ensure long- term sustainability. Publisher An entity responsible for making the resource available ZJBEM Date A point or period of time associated with an event in the lifecycle of the resource 2025 Content Marketing Digital Strategy Firm Survival Meta-Analysis Social Media Marketing https://ir.zou.ac.zw/files/original/ca1c681795e379664656d43b7e07b591.pdf 6c28a44ecdaa2b332d58417b1bf56717 Dublin Core The Dublin Core metadata element set is common to all Omeka records, including items, files, and collections. For more information see, http://dublincore.org/documents/dces/. Title A name given to the resource Staff Publications Text A resource consisting primarily of words for reading. Examples include books, letters, dissertations, poems, newspapers, articles, archives of mailing lists. Note that facsimiles or images of texts are still of the genre Text. Dublin Core The Dublin Core metadata element set is common to all Omeka records, including items, files, and collections. For more information see, http://dublincore.org/documents/dces/. Title A name given to the resource LEVERAGING PEOPLE ANALYTICS TO IMPROVE STRATEGY EXECUTION: A SYSTEMATIC REVIEW Contributor An entity responsible for making contributions to the resource LAWRENCE POPERWI THANKS HONDOMA AUGUSTINE T MATABA Description An account of the resource This study explored the role of people analytics in enhancing strategy execution, focusing on its impact on workforce alignment, decision-making, and organisational performance. Using a Systematic Literature Review (SLR) approach grounded in the PRISMA framework, 30 high- quality peer-reviewed studies were analysed to synthesise recent advancements in the field. The findings demonstrated that people analytics enabled organisations to align workforce capabilities with strategic objectives by leveraging data-driven insights into employee performance, engagement, and predictive modelling. Organisations adopting people analytics report significant improvements in workforce efficiency, retention, and adaptability, contributing to better execution of strategic goals. However, challenges such as ethical concerns, technical complexity, and resistance to adoption remain prevalent, highlighting the need for robust governance frameworks and investment in training. This review provides valuable insights into the transformative potential of people analytics as a strategic enabler, offering a fo Publisher An entity responsible for making the resource available ZJBEM Date A point or period of time associated with an event in the lifecycle of the resource 2025 Employee Engagement organisational performance People Analytics Predictive Modelling Strategy Execution https://ir.zou.ac.zw/files/original/c12c7149f752de526d9cb6a87b92de68.pdf dfed4b757318f2a4502220d7ff0d1d16 Dublin Core The Dublin Core metadata element set is common to all Omeka records, including items, files, and collections. For more information see, http://dublincore.org/documents/dces/. Title A name given to the resource Staff Publications Text A resource consisting primarily of words for reading. Examples include books, letters, dissertations, poems, newspapers, articles, archives of mailing lists. Note that facsimiles or images of texts are still of the genre Text. Dublin Core The Dublin Core metadata element set is common to all Omeka records, including items, files, and collections. For more information see, http://dublincore.org/documents/dces/. Title A name given to the resource URBAN REGENERATION THROUGH COLLABORATIVE APPROACHES IN LOCAL GOVERNMENT: CASE OF THE CITY OF HARARE Creator An entity primarily responsible for making the resource TAFADZWA MOYO KEITH TICHAONA TASHU SYLVESTER MARUMAHOKO Description An account of the resource African cities, due to substantive urban growth, have faced the challenge of urban deterioration which has contributed to city unattractiveness and low business opportunities over the years. Previous studies have indicated that urban decay is a process against a willful act which cannot be corrected by command, however through collaborative efforts by several stakeholders from diverse fronts. This study examined the adoption of collaborative approaches towards urban regeneration using the City of Harare as a case study, firstly by exploring challenges contributing to the deteriorating nurture of the city as well as identifying different roles which stakeholders can play to restore the city. This was achieved through a qualitative research methodology which encompasses a document search complimented by key informant interviews. The City of Harare, the capital city of Zimbabwe has suffered the same challenge of urban decline associated with poor waste removal, proliferation of informal business markets, poor enforcement of by-laws, disinvestment among others. The study identified several actors which included resident associations, private sector entities (private property developers, consultants, private businesses), Ministry of Local Government, and the Harare City Council. It was established that efforts by several stakeholders can drive urban regeneration through the creation of synergies, among the same actors Publisher An entity responsible for making the resource available ZJBEM Date A point or period of time associated with an event in the lifecycle of the resource 2025 Collaborative Governance Local government Private Sector Stakeholders Urban Decay Urban Regeneration