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                <text>&#13;
BOARD DIVERSITY AND PERFORMANCE OF STATE-OWNED ENTERPRISES IN TRANSPORT SERVICE SECTOR IN ZIMBABWE&#13;
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                <text>OSCAR IRIMAI TSVUURA&#13;
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                <text> OBERT SIFILE&#13;
&#13;
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                <text>NIKISI&#13;
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                <text>COLLEN KAJONGWE</text>
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                <text>The main aim of the study was to assess the effect of board diversity and performance of state-&#13;
owned enterprises (SOEs) in transport service sector in Zimbabwe. The research adopted mixed&#13;
methods approach rooted in the pragmatism paradigm. Probability sampling (simple random)&#13;
was used to determine respondents for the quantitative data while non-probability sampling&#13;
(purposive) was used to determine the participants to provide the qualitative data. The&#13;
population of the study was 30 respondents focusing on board members, senior managers and&#13;
middle managers in 8 parastatals. However, the research sample size were 28 respondents as&#13;
justified by using Krejcie and Morgan (1970) Table of sample size calculation. Both structured&#13;
questionnaires and an interview guide were used to solicit data where descriptive statistics were&#13;
used to analyse quantitative data and thematic analysis for qualitative data. The study results&#13;
showed that SOEs boards with a blend of board members of different age groups, varied gender&#13;
and diverse professional qualifications and experience allow continuity and exchange of&#13;
diverse ideas which, in turn, could result in improved organisational efficiency, hence&#13;
improved firm performance. However, from the results of the study, there exists adequate&#13;
evidence that board diversity and experience are a critical determinant of performance of SOEs&#13;
in the transport sector in Zimbabwe. Premised on the findings of this scholarship, the following&#13;
recommendations were made. Relevant line ministries should come up with a policy&#13;
framework that enforces the appointment to the board of individuals with proven relevant and&#13;
diverse experience in leading organisations at the senior level. Therefore, a key potential future&#13;
area for further research would be a replication of the study in the same sector focusing on the&#13;
impact of board policy on service delivery. This would, in turn, enhance the generalisability of&#13;
the findings to SOEs in other emerging markets that are facing the same performance&#13;
challenges linked to board composition.</text>
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                <text>2025</text>
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        <name>Board diversity</name>
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        <name>performance</name>
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        <name>State-Owned Enterprises</name>
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        <name>Transport service sector</name>
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        <name>Zimbabwe</name>
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                <text> AN INVESTIGATION INTO FACTORS ASSOCIATED WITH&#13;
TAX EVASION IN THE ZIMBABWE INFORMAL SECTOR: A&#13;
SURVEY OF MBARE MAGABA INFORMAL TRADERS&#13;
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                <text>&#13;
CUTHBERT MASARIRAMBI</text>
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                <text>African nations are taking the route of small to medium enterprises (MSMEs) and&#13;
the contribution of micro enterprises to national development can no longer be&#13;
ignored or taken for granted. The contribution of SMEs to national budgets has&#13;
been curtailed by the phenomenon of tax evasion, yet little is known about factors&#13;
associated with this phenomenon. This study was an investigation into factors&#13;
associated with tax evasion in the Zimbabwe informal sector and it was a survey of&#13;
Mbare Magaba Informal Traders. The study was carried out from November 2011&#13;
to October 2013 and a systematic sample of 150 informal traders working in&#13;
makeshift shelters at Mbare Magaba was selected. Questionnaires were used to&#13;
collect data and the methodology of the study was quantitative as it employed the&#13;
survey research design</text>
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                <text>ZIMBABWE OPEN UNIVERSITY </text>
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            <name>Date</name>
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                <text>2013</text>
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        <name>Business management</name>
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        <name>small to medium scale enterprises</name>
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                <text>A COMPARATIVE STUDY OF THE MAIZE WAREHOUSING STRATEGIES ADOPTED IN ZIMBABWE, USA, BANGLADESH, ETHIOPIA, AND NIGERIA TO REDUCE MAIZE POST- HARVEST STORAGE LOSSES</text>
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                <text>DR EDDINE EDSON MUDYAZHEZHA</text>
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                <text>PROF ROBERT MUSUNDIRE</text>
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                <text>DR MICHAEL MUSANZIKWA</text>
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                <text>The focus of this paper was to examine the warehousing strategies adopted in Zimbabwe to&#13;
reduce maize post-harvest storage losses and compare them to those adopted by the United&#13;
States of America (USA), Bangladesh, Nigeria, and Ethiopia. The aim was to draw valuable&#13;
lessons for Zimbabwe to reduce maize post-harvest storage losses and ensure food security.&#13;
Despite many schemes which have resulted in significant increase in maize productivity, the&#13;
problem of food shortages especially for maize has persisted continually in Zimbabwe. Primary&#13;
data was collected from 36 Grain Marketing Board of Zimbabwe (GMB) managers,&#13;
Supervisors, and employees in all its ‘Class 1’ depots, Zimbabwe, the Ministry of Lands,&#13;
Agriculture, Fisheries, Water, and Rural Development (MLAFWRD) and agricultural experts&#13;
through in-depth interviews. Quota, purposive and snowball sampling methods were used to&#13;
select the study participants. The study revealed that there was a huge difference in the maize&#13;
warehousing strategies used in the USA, Bangladesh, Nigeria and Ethiopia and the strategies&#13;
used in Zimbabwe in terms the responsibility for grain storage, grain storage methods, in-&#13;
storage grain monitoring, grain post-harvest services, post-harvest grain storage training. The&#13;
study concluded that Zimbabwe really needs to invest in maize warehousing in order to reduce&#13;
post-harvest storage losses. The study recommended the participation of the private sector in&#13;
maize storage in Zimbabwe, investment in hermetic storage, provision of maize drying services&#13;
at all Grain Marketing Board depots, training of all maize handlers in Zimbabwe on effective&#13;
maize storage practices and the establishment of post-harvest retail shops in all the 10 provinces&#13;
in Zimbabwe</text>
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                <text>Zimbabwe Journal of Business, Economics and Management </text>
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                <text>2023</text>
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        <name>machine vision</name>
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        <name>post-harvest losses</name>
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                <text>A PROPOSED ECONOMIC MODEL ON THE NEXUS BETWEEN SOCIAL CAPITAL AND&#13;
WOMEN ECONOMIC EMPOWERMENT IN ZIMBABWE&#13;
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                <text>AMOS TENDAI MUNZARA</text>
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                <text> TAVONGA NJAYA</text>
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                <text>LIGHTON DUBE&#13;
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                <text> ZVINAIYE CHIMBADZWA</text>
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                <text> REGIS MISHEAL MUSHOWE</text>
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                <text>TARIRO GRACE MBARA-MSWAZI</text>
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        <name>Economic model</name>
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        <name>Women economic empowerment</name>
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                <text>ADMINISTRATIVE PROCESS</text>
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                <text>DR. S. B. M. MARUME</text>
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                <text>Many a prominent social scientist argue that the administrative process is a collective term for all&#13;
the sub-processes that fall within an accepted classification framework. It has taken long, however, to obtain a&#13;
meaningful classification framework, and numbers of distinguished overseas authors have written of the&#13;
administrative process and then discussed the widest diversity of the processes in their works; and it was only in&#13;
1967 that Professor J. J. N. Cloete in his book, Introduction of Public Administration, gave the most meaningful&#13;
analytical framework which is the subject matter of this article.</text>
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                <text>International Journal of Engineering Science Invention</text>
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                <text>2016</text>
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        <name>and six main categories</name>
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                <text>AN ASSESSMENT OF THE INNOVATIVE MEASURES EMPLOYED BY SMALL TO&#13;
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                <text>The study sought to explore innovative measures employed by small to medium size&#13;
independent hotels. The study employed the interpretivist paradigm and used the qualitative&#13;
approach with a multiple case-study design. The population of the study comprised all the&#13;
managers and junior staff in five small to medium size independent hotels in Harare. The&#13;
sample of the study comprised fourteen managers and thirty junior staff purposively selected&#13;
from the hotels. Qualitative data were generated through focus group discussions and&#13;
qualitative interviews and were analysed for content using thematic analysis. Issues of data&#13;
trustworthiness were addressed. Credibility was achieved by adopting appropriate and well&#13;
recognised research methods while transferability was achieved through the provision of&#13;
background data to establish context of the study and to allow comparisons to be made.&#13;
Dependability was achieved through the use of “overlapping methods” and confirmability&#13;
was achieved through triangulation and provision of in-depth methodological description.&#13;
The study found that small to medium size independent hotels in Harare did not effectively&#13;
implement the innovative measures in the management of business. The study further&#13;
revealed that there were quite a number of major challenges faced by small to medium size&#13;
hotels in embracing innovation. The study recommends that SMEs must strategically plan for&#13;
innovation and effectively implement innovative measures. The study also recommends that&#13;
small to medium size independent hotels should address innovation in a more integrated and&#13;
systematic way and should use strategic measures to improve their operations. Further&#13;
studies need to be conducted across a number of industries and the results should be&#13;
compared across different industries and in the same industry over time.</text>
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                <text>ZIMBABWE OPEN UNIVERSITY </text>
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                <text>AN INCLUSIVE MODEL OF EDUCATIONAL EXPENDITURE AND ECONOMIC DEVELOPMENT FOR ZIMBABWE&#13;
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                <text>This study sought to determine an inclusive framework for education expenditure that enhances&#13;
economic development for Zimbabwe. The study used the ARDL-ECM in the determination&#13;
of the relationship between the two variables, using data for the period 1980 to 2021. E-views&#13;
Version 12.0 Statistical Package was used to run the regressions. Data were obtained from the&#13;
International Monetary Fund and World Bank. The study found an inverse relationship between&#13;
expenditure on education and economic development in Zimbabwe for both the short-run and&#13;
long-run periods. Guided by the Zimbabwe Education 5.0 Model, the study recommends that&#13;
a stand-alone research budget be made available for the institutions of higher education. It is&#13;
also true with the industry that expects the best from graduates to fund research done by the&#13;
institutions of higher education. It follows, therefore, that the industry must have constant&#13;
liaison with the institutions of higher education, presenting challenges which they are facing&#13;
for research to be conducted with the view of proffering solutions. In fact, facilitators from the&#13;
institutions of higher education must be able to research on the needs of the economy, and&#13;
impart knowledge on students, guided by the predetermined economic needs. It is from the&#13;
research that the institutions would have conducted that would inform the content of teaching&#13;
and community outreach. The students would then benefit from the researched teaching, thus,&#13;
enabling them, and the facilitators to cause innovation and industrialisation</text>
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                <text>Zimbabwe Journal of Business, Economics and Management</text>
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                <text>ANALYSIS OF THE PUBLIC TRANSPORT MANAGEMENT POLICIES IN ZIMBABWE&#13;
&#13;
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                <text>ZVISINEI GWATSVAIRA</text>
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                <text>PROF R. KHUMALO</text>
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                <text>Public transport is an essential component of urban life in Zimbabwe, yet it is beset by operational inefficiencies, regulatory fragmentation and safety concerns. This paper examines the effectiveness of public transport management policies by analysing the roles, coordination and challenges of key regulatory bodies, including the Zimbabwe Republic Police (ZRP), Ministry of Transport and Infrastructural Development (MOT), Harare City Council (HCC), Vehicle Inspection Department (VID), Traffic Safety Council of Zimbabwe (TSC) and the Zimbabwe National Road Administration (ZINARA). A mixed-methods approach was adopted, utilising document analysis of statutes, semi-structured interviews with 20 key stakeholders and a quantitative survey of 120 transport operators and users in Harare and Bulawayo. The results reveal significant dissatisfaction among commuters regarding safety and service reliability, with 75% of surveyed passengers reporting safety concerns. Qualitative findings highlight major themes of fragmented coordination among regulatory bodies, severe resource constraints hindering enforcement and the necessary but unregulated role of informal operators (Mawere, 2017). The study concludes that while a robust legislative frameworkexists, its implementation is undermined by a lack of inter-agency collaboration, inadequate funding and decaying infrastructure (Moyo, 2018). The paper recommends the establishment of a national task force to harmonise policies, increased budgetary allocations for enforcement, strategic investment in transport infrastructure and the development of an integrated policy that</text>
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ZIMBABWE JOURNAL OF BUSINESS, ECONOMICS AND MANAGEMENT&#13;
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                <text>ATTAINING ORGANISATIONAL SUCCESS IN ZIMBABWE’S STATE UNIVERSITIES: PERCEPTIONS OF THE OPERATIONAL STAFF&#13;
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                <text>The researcher sought to establish the perceptions of operational staff on their understanding&#13;
of organisational success. The perception of organisational success is usually a reflection of&#13;
where the owner of the perception stands in the organisation. A constructivist philosophy was&#13;
adopted to engage a group of purposefully selected operational staff members in in-depth&#13;
interviews through a face-to-face mode and then by WhatsApp. The purposefully selected&#13;
members of the operational staff were asked three questions, and they discussed these questions&#13;
over a period of two months. At the end of the period, transcripts of the discussions were given&#13;
to relevant members for their authenticity check and validation. Further to that process, the&#13;
responses were coded, and themes were formulated from which the perceptions of operational&#13;
staff were derived. The staff perceived that their hard work, the awards they received from the&#13;
organisation and the achievement of the assigned targets meant that the organisation was&#13;
succeeding. The recommendation was that operational staff members need to be involved in&#13;
strategic planning sessions where organisational goals are derived and cascaded from the&#13;
corporate level down to the operational level to make them understand the importance of hard&#13;
work at each level and by every worke</text>
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                <text>BOARD APPOINTMENT PROCESSES AND THEIR IMPACT ON CORPORATE PERFORMANCE OF PUBLIC ENTITIES IN ZIMBABWE&#13;
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                <text>GARIKAI   MANYERUKE</text>
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                <text> TINASHE RUVINGA&#13;
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                <text>The purpose of the study was to determine the effectiveness of appointment systems for public entity boards in Zimbabwe in enhancing meritocracy, given the contribution of the parastatals&#13;
to the national economy. Most public entities in Zimbabwe have been drowned in scandals, which have left them underperforming and recording losses over the years. The AgencyTheory, Upper Echelon Theory and Political Theory informed the study. The study adopted a pragmatist research philosophy, a mixed research paradigm and a cross-sectional survey research design. The target population of the study comprised permanent secretaries and board&#13;
members from the 107 public entities in Zimbabwe. A sample size of 261 participants was used for collecting quantitative data, and 25 participants were used for collecting qualitative data. Stratified sampling and purposive sampling techniques were employed to sample participants for quantitative and qualitative data respectively. Semi-structured questionnaires and in-depth&#13;
personal interview guides were used to collect and generate data from participants. Cronbach’s alpha (α) was used to determine the reliability of the questionnaire. The data was analysed using SPSS Version 25 and AMOS Version 21. The study concluded that the Corporate Governance Unit was the most appropriate institution to be designated as the appointing authority for state entity boards. The appointing authority needs to be granted the full mandate&#13;
of establishing nomination committees that conduct board selection processes for all public entities. The study also concluded that government policies moderated the relationship between&#13;
meritocracy in the appointment of public entity boards and organisational performance. The study recommended that the government should avoid the frequent state interference and violations of statutory provisions in the board appointment process. Further studies could focus on the effectiveness of a boards appointment system in the private sector in Zimbabwe</text>
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                <text>BOARD SIZE VERSUS FINANCIAL PERFORMANCE: A THEMATIC APPROACH&#13;
&#13;
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                <text>ONESMO GUTI, </text>
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                <text>This paper seeks to examine the effects of board size upon firm’s financial performance. Board characteristics include&#13;
outside directors, board size, gender diversity and board diligence. This paper concentrated upon the board size’s effect&#13;
upon firm performance. The two corporate governance theories: namely, stewardship theory; and resource dependence&#13;
theory were utilised. This paper made use of analysing and sy nthesising literature from various sources in a bid to&#13;
expose the views of various writers upon the effects of Board size on firms’ financial performance. The qualitative&#13;
methodology was applied through the thematic analysis approach. Both the deductive and inductiv e approaches were&#13;
utilized to enjoy the benefits of the thematic approach. This enabled robust coding technique</text>
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                <text>This study set out to investigate determinants of financial inclusion among female flea market&#13;
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approach, in which the quantitative paradigm was dominant. This approach allowed for a systemic&#13;
integration of quantitative and qualitative data. Questionnaires were administered to 630 randomly&#13;
selected participants. The determinants of financial inclusion which are access, quality, usage and&#13;
welfare were measured using paired sample T-test, Chi-square and Logistic regression. The&#13;
reduced logistic regression model was statistically significant p=0.003&lt;0.05. The model explained&#13;
12.9 percent (Nagelkerke R Square) of the variation in active account holders and correctly&#13;
classified 63.5 percent of cases. Respondents who are aware of Savings Account are 2.881 times&#13;
more likely to have an active account while those aware of Debit Card are 1.712 times likely to&#13;
have an active account. Thus from the model it can be deduced that awareness of bank products&#13;
significantly determines one’s ability to own an active account. The recommendations from this&#13;
study are directed to policy makers in the financial services sector. Access to mobile accounts from&#13;
Zimbabwe mobile phone networks has now become a very easy process. The financial services&#13;
sector can derive benefits by creating strategic alliances with mobile phone service providers in&#13;
order to introduce a robust product offering that rides on mobile money wallets. Partnerships can&#13;
be created between the Reserve Bank of Zimbabwe (RBZ), mobile phone service providers and an&#13;
international payment card provider in order to expand digital payments. This payment&#13;
interoperability will not only ensure digital financial inclusion but will also be a strategy for&#13;
harnessing diaspora remittances. Future research should be conducted to determine the impact of&#13;
transaction taxes and the general cost of mobile transaction fees to financial inclusion.</text>
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                <text>ZIMBABWE OPEN UNIVERSITY</text>
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                <text>The study investigated how innovative financial resource mobilisation projects/programmes&#13;
improved the financial sustainability of Zimbabwe's public universities. Correlation and survey&#13;
research designs guided by positivist research theory were utilised. The unit of analysis was&#13;
limited to six public universities in Zimbabwe. Two hundred and twenty-nine respondents were&#13;
randomly chosen out of 1 450 employees in the separate revenue-generating units to participate&#13;
in the Rensis Likert scale questionnaire survey. Quantitative data were validated using tests for&#13;
normality, kurtosis and skewness, homoscedasticity, multicollinearity, and prior power of the&#13;
entire study model. The test findings were within acceptable limits. The multiple linear&#13;
regression model results revealed that organisational structure, cost management, financial&#13;
administration, institutional support, and own income generation all had positive coefficients,&#13;
indicating a positive relationship with financial sustainability. A negative relationship was&#13;
found between strategic planning and financial sustainability, implying that the more strategic&#13;
planning procedures implemented, the worse the financial sustainability. The alternate&#13;
hypothesis: Innovative financial resource mobilisation having no substantial effect on the&#13;
financial sustainability of Zimbabwe's public universities, was accepted. It was concluded that&#13;
the innovative financial resource mobilisation improved the financial sustainability of&#13;
Zimbabwe's public universities.</text>
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                <text>The study analysed the effectiveness of the governance within the Zimbabwean commercial&#13;
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sector had witnessed a negative trend in terms of return on investment. The study adopted a&#13;
combination of exploratory and explanatory research designs and gathered data from 124&#13;
participants using questionnaires and interview guides. In terms of data analysis, the thematic&#13;
analysis, descriptive statistics, correlation analysis and random effects panel regression was&#13;
adopted with data for 12 banks for the period 2018-2020. The study revealed that effective&#13;
boards can be rated based on board composition, independence and level of skill diversity.&#13;
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which are private owned are using a one-tier structure and others adopted the mixed tier system.&#13;
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positively significantly influenced the Zimbabwean commercial banking sector.</text>
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                <text>EFFECTIVENESS OF THE PERFORMANCE MANAGEMENT SYSTEMS IN PROMOTING&#13;
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                <text>The study aimed to determine whether Performance Management Systems (PMS) are effective in improving employees' performance or not. The paper also addresses policies and procedures used when implementing PMS and whether recommendations should be made to improve what isn't working well and maintain what is in to provide the best system execution in Zimbabwe's Small to Medium Enterprise (SME) sector. The objectives of the study were to determine how well PMS works to enhance the performance of the employees and to determine the protocols and guidelines utilised in the implementation of PMS. Theoretical literature review looked at the Theory of Expectancy, the Goal setting theory, the Theories of staff productivity and performance management systems, the effect of performance reviews on workers' output and how employee productivity is affected by performance training and development. Reviews of the theoretical and empirical literature were conducted to answer research questions. The study employed systematic review of literature. It was discovered that the Small to Medium Enterprises sector is using PMS and that the yearly performance reports were being prepared on time. The themes that were found from the study were improved and increased teamwork and communication, increased fairness, transparency and better hiring decisions, provision of detailed, qualitative feedback and increased motivation and protection of employees from potential bias. It can be inferred that the SME sector should continue to employ the assessment system. The study recommended that additional research be conducted to empirically assess the effect of performance management system on employee performance in specific context.</text>
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ZIMBABWE JOURNAL OF BUSINESS, ECONOMICS AND MANAGEMENT&#13;
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